스프링힐 스위트 바이 메리어트 와코 우드웨이(SpringHill Suites Waco Woodway)

We chose this hotel primarily for the indoor pool. The pool wasn’t working and the staff didn’t seem to care that it couldn’t be used. The elevator button plate was duct taped to the wall, and painters tape was seen throughout the hotel holding things together. This hotel should be removed from your app.

Rooms were specious, clean and nice. Having said that was a little disappointed with breakfast as it was under stocked.

I appreciated Marie’s level of friendliness and professionalism. She made great recommendations, provided a breakdown to the hotel amenities. Nice quiet stay with plenty of parking.

Really liked the separate entry area with tiny kitchenette, however, the refrigerator really did not work. Had only 3 items placed within it & they were not chilled overnight. My husband called the desk upon arrival & followed the lady's instructions to confirm it was adjusted correctly, yet it never turned on to run. As we had small bottle of milk, we placed it in the ice bucket to keep it chilled for use.

Room was clean but toilet would not flush. Must not have an on site maintenance person because we were offered a plunger to try or move rooms. We were already settled in so we tried the plunger & did not have any more trouble. Beds were not the most comfortable we have had. Lady at front desk was very nice and helpful. Grandkids loved the fish tank in the lobby.

Wonderful hotel in general. The beds in this particular room were not as comfortable as usual and it didn't seem quite as perfectly clean as in the past.

Room was spacy, clean and comfortable. Everything except one Point ist absolutly fine and without any doubt. Only the Breakfast is absolutly not tolerable: only a small Buffet with limited choice, instrustrial egg pieces and Plastic tableware. Plastic knives and forks, Plastic dishes…..no Style and too much trash

The room was spacious but bed were super uncomfortable and bathroom paint was falling off. Bathroom had no ventilation and whenever someone showered the water went all over the bathroom and with my kid I felt it wasn’t safe. The safe I did come I contact with were helpful and pleasant.

Marie was so hospitable and welcoming! She was warm and patient, a wealth of information, and most of all, an asset as the first face associated with Springhill Suites Waco Woodway. We would most certainly return to this location again.