코트야드 바이 메리어트 로스앤젤레스 우드랜드 힐즈(Courtyard Los Angeles Woodland Hills)

Nice hotel

Great place love their hospitality

The hotel was fine, but the front desk was terrible. I paid ahead through Hotels APP, but the front desk lady wanted to charge me again, deposit + room charge. I told her that I paid already and she should be able to see that on her side. However she said something really rude. Too bad experience.

Ok for a night stay. Bath fixtures seemed old and weird, no free parking, no free breakfast, but there were nearby places.

Closet space interestingly small Laundry room should have coins machine New irons should be purchased. Water leaked all over new dress for a wedding, left water stains/ruined dress

Room was quiet, clean and comfortable. However, for longer stays the laundry situation was chaotic and created a negative mindset for longer term customers. I also find the property front desk created concern related to "will my room be cleaned today or not" conflicting information from the front desk varied from "Yes it will" to "No, you had it cleaned yesterday but we now won't clean it for 3 days". Completely contradicts the ******* website and my impression was no one on the front desk cared what ******* communicated. I would not stay here again due to these issues unless it was an overnight stay

The room was small and looking over courtyard , asked to change and no go even during the week. Very disappointed in hotel. Area was ok. Had to add a night and that wasnt an easy process either.

The sink was clogged upon arrival and there is no one here to fix it or any other room available.

I was not able to access my room that I already pre-paid for. The Marriott at this location did not do all there efforts to make sure there customers are satisfied. I booked my room through a third party, and the third party and Marriott forgot to mention that a “valid” debit card (not chime… not cash app… not Apple Pay) needs to be valid in order to hold a 50 dollar security fee. Might I mention I’m paying 300 for one night already. I’m just so disappointed in the customer service this Marriott did not provide. So now the room I booked three days in advance; already passing my free cancellation time was refused to me.