I needed a hotel stay after receiving a medical trea**ent. I was weak and just needed to sleep. There wasn’t a single chair in the lobby, except for a spare chair behind desk. Despite being obviously weak and needing a bit of help, I had to get myself to room unassisted. It was clear I needed some help but none was offered. I felt as though if I got worse and collapsed, they would have done nothing. I’ve never been so in need of a bit of help and not have them care at all. Terrible, terrible experience.
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