Bottom line: Stay well clear of this untrustworthy place. We booked via booking.com a ”queen room with sea view” at the Queechy Motel because of the many good reviews. When we arrived, the room we were given (room 25) had only a view of the car park. To see the water you had to come outside and stand in the car park. We raised this to the property manager who said firstly ”That's not the sea”. And then the outright shamelessly absurd ”It doesn’t say that you can see the sea from the room”. When we pressed the matter that we had clearly booked a room with a water view. He became very aggressive and accused us of being abusive. We had simply asked for what we had paid for as advertised. He stated that he had taken people to court ”for this” (for what they were promised and paid for but did not recieve?). He the said that he was calling the police. He did better. He went to his car and drove to the police station returning with four policemen in 2 cars. He told them that we were not welcome to stay. Since they had just been called, we did not want to stay. The police told us that we had to leave even though we have done nothing wrong. We asked for a refund as the owner refused to provide the room as advertised. The owner stated to all that he could not refund because booking.com were the agent. This was lie. When we contacted booking.com they stated that the motel initiates the payment. Following our request for a refund, they stated that the owner had refused. Even though the owner told us to leave their property and denied service. So this motel owner misrepresented the room and called the police, asking for us to be removed because we asked for what we had paid for. He then charged us for the room anyway and refused to refund. 288 dollars taken from us for nothing. But much much worse than the money is the feeling of being lied to and robbed. To anybody reading this we would suggest you stay as far away from this untrustworthy place as possible. We managed to get last minute accomodation at the Panorama St Helens hotel. Staff are helpful and the room is really nice with 180 degree sea views, a jacuzzi and a good price at the end.
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