베스트 웨스턴 플러스 위치타 웨스트 에어포트 인

When we arrived the hotel had no hot water. The front desk staff informed us we would get our money back but we have yet to receive it and can not get answer from Best Western with messages I have left.

We have stayed at this hotel in the past and it has worked great however this year we had several issues. In the past we have used this hotel partly because they provide a free shuttle to the airport. This year their shuttle has been out of commission for several weeks and so we had to pay for an Uber. We also stay here because they allow a Park and Fly benefit that allows us to leave our car there for 7 days while we are gone. They did allow it, but called and left us a message during our vacation saying they were considering calling the Police about our car in the lot. It worried me, but after a phone call they assured us it was fine - it was just alarming. I should have made it clear we were leaving our car in the lot. The other unfortunate issue was they didn't have hot water the night before we were flying out. We didn't have time to make other arrangements. It didn't cause us too much of a problem because we were just sleeping and waking early to catch our flight. But upon arrival 7 days later after our vacation and staying there again before driving home, the hot water was still out!! I will be doing some shopping around next year before our vacation.

This is supposed to be a nonsmoking facility but the entire hotel wreaks of smoke. The breakfast that was supposed to be hot was cold. The room was dirty and looked broken down. Some trim needed repair.

Breakfast was meh, room was ok. Toilet handle was broken. Front desk person Delta was awesome!! Parking fine

Staff member was extremely helpful with dinner suggestions. Everyone loved it. She was busy but never got flustered and was so kind.

This is my 2nd time staying at this property. I always enjoy the breakfast! the staff is friendly and helpful. This has become my favorite place to stay when I visit Wichita. It's clean and the beds are very comfortable. I also like it because it's not too pricy.

Just needed a place to sleep briefly while driving from Wyoming to MS. Nice spot. Would definitely stay again.

Excellent staff. Delta at the front desk was super Duper nice and welcoming. She accommodated me with the issue that we had at checking in and she made me feel comfortable as if I were family. The room was super clean and comfortable. The shower had just the right amount of pressure. The housekeepers were very accommodating with offering me towels and toiletries. The buffet breakfast in the mornings was super delicious. The homemade biscuits was the cherry on top the waffle maker machine was a nice added touch. Overall, my entire day was excellent to say the least. The exterior of the hotel is a little dated, but that’s not really something that affects me in anyway I do wish they had a laundry room. They had a nice little gym and there’s a gasoline station right behind the hotel so if you need anything, it’s just a short walk away also inside the hotel they do have a mini snack bar so that’s super convenient . In conclusion, I rate it a 10 out of 10.

This place is terrific!! Facility is wonderful, staff is excellent, and there are stores and restaurants just around the corner. I would highly recommend staying there!