위치타폴스 사이크스 호 근처 호텔

이 호텔의 직원들은 매우 도움이되고 친절했습니다. 그러나 그들이 나를 방의 모든 조명에 넣은 첫 번째 방은 켜져 있었고 AC가 작동하지 않았습니다. 세면대 배수가 되지 않습니다. 그들은 나를 다른 방으로 옮겼고 다시 욕실 세면대 배수가 매우 느렸습니다. 내가 도어록을 떠나려고 내 방으로 돌아가려고 할 때 작동하지 않았습니다. 그들이 배터리를 교체하는 동안 나는 홀에 서 있어야했습니다. 이것은 정기적으로 이루어져야 합니다. 호텔 옆에 작은 호수가 있어서 좋습니다. 화장실에서 그라우트가 바닥에서 여러 곳에서 올라오고 있었고 한밤중에 그라우트 한 조각을 밟았습니다. 허트! 시간이 지나면 다시 그라우팅을 했어야 했습니다. 호텔은 나이를 보여 주지만 다시 한 번 직원이 훌륭하다고 말하겠습니다!

The hotel was clean and checking in was easy and quick. Breakfast had a lot of options including a yogurt bar with granola and fresh fruit. The room was in a quite area and the sheets smelled so fresh! I enjoyed my stay. I will be back so the family can enjoy the outdoor pool in the summertime.

이 호텔은 이제 Wichita Falls 목록의 맨 위에 있습니다. 주차장에서 프론트 데스크, 엘리베이터, 특히 객실까지 호텔 전체가 매우 깨끗하고 깔끔합니다. 깨끗해 보일 뿐만 아니라 깨끗한 냄새가 난다. 프론트 데스크 매니저 Rebecca는 훌륭합니다. 그녀는 로비에 들어서자 우리에게 깊은 인상을 주었고 완전히 전문적이고 정중했습니다.

What a fabulous hotel! Im delayed in writing this review but just had to go back and rave over how new, how fresh, how clean and well attended the hotel is! Lovely employees, lovely bar, lovely restaurant! Even the bedding and bath towels were upscale. With all the lower rent chains in the area I don’t know why anyone would stay anywhere else than here.

I was passing through for work and stopped by for the evening. I wanted to love this place but sadly had several issues. First the customer service. We had an issue with the room and booking and were met with such attitude, rudeness, and disrespect- I’ll be contacting Marriott corporate. I’ve never felt so “attacked” over a minute service issue on their end, that was supposedly resolved hours ago. I called and had a message in the booking margin about said discrepancy. Second, it’s very noisy / close to the freeway beware ( lots of traffic noise even with the air on). Lastly, while the rooms are nice, modern and clean (for the most part), the “clean” smell was overpowering to the point of triggering my allergies. Wouldn’t stay again and would not recommend it. Response to Sue McGill. Yes please send the video to corporate to ensure proper management training and rehiring of a qualified GM. Sadly, Marriot didn’t complete a criminal bg check as we found. Be wary. If there’s a minor issue she’ll claim “you were yelling in the lobby “ and “you are being filmed.” Check the 1-star reviews and pray that you don't have to deal with her. You will deal with a rude woman with an arrest record :) who lies about guests to keep herself in good graces. I guess next time (you want to roll your eyes, yell at, or embarrass a customer, by throwing a CC (a different one-star review or tell someone ”I've tried 7 cards let's hope this one works” when you only swiped 2 (a lie), or tell someone ”you're from another country I guess you've never seen water bugs”)(another one-star review)....Just remember you are one Google search / Fb message search away from being called out. Slander by the way means a lie, public records are facts. As your “bullying” continues. My bf said just let it go but I do not tolerate rudeness or disrespect in the hospitality field where I am a paying customer. Sad, it's such a lovely property. Just poorly managed from the top...down.