컴포트 스위트 메디컬 디스트릭트 - 몰 오브 루이지애나 근처(Comfort Suites Medical District Near Mall of Louisiana)

The staff were excellent! The breakfast was a tad lacking, but we got our fill the second morning. There was a little cosmetic damage in our room, but nothing of safety concerns. My kids and I truly enjoyed ourselves while we were here.

All of the staff from the desk clerk to the maids were exceptional. My only complaint (suite 104) is that the large screen TV is hardly viewable from the "lounge" portion of the suite.

The hotel was under renovations. There was no trash can, no hair dryer. The traffic noise was horrible. Felt like a Motel 6 honestly.

The front door handle/lock was loose and didn't seal properly. The cushions on the couch were stained. There was a crack in the window next to the bed. The bathroom door was hard the close and open, it needed cleaned painted, or just plain replace. The beds were very clean and comfortable.

Horrible customer service really rude and rooms could’ve been cleaner

For 6 people staying we got 1 towel! First room got no light and fire alarms hanging from the ceiling. They told us their breakfast lady didn't come, so no milk, no eggs, no coffee, basically nothing to eat.

Besides the cable not working properly i have nothing other to say. They fixed it the next day

Guy at the counter was nice and helpful. Sent us to a room that the door did not lock, looks like it was kicked in previously. He gladly changed our room. While the room was nice the toilet as leaking on the back of it wetting the floor. The vanity light which was the only light to actually see in the mirror did not work at all. We had two rooms for some friend of ours. Their room was awful not updated and had very old nasty sticky carpet. I guess they are remodeling slowly. Also had so much night traffic going on all hours of the night. Alot of women hanging around. And one room in particular that was really busy with traffic..

This property should be charged for FALSE ADVERTISING because the property’s conditions were totally AWFUL! The walkway, sidewalks, stairwell, and elevator were filthy and smelled of strong urine! The security gates were ALL propped open with mice traps as the stoppers and I felt afraid to stay there both nights! I tried to cancel my reservations and get a refund to go to another property and was told I could not receive a refund. I was fearful of the open access from any strangers standing outside or that visited the convenient store adjacent to the property to the open rooms. So I am still trying to speak with CS for ******* as the reservations were refundable! I could not reach anyone to resolve this matter Friday of Saturday! They’re undergoing renovations and should CLOSE until they’re finished! I am exhausted from the anxiety and lack of sleep from this weekend’s stay in the hotel. PLEASE CONTACT ME AND HELP ME GET MY REFUND THAT I REQUESTED AFTER SEEING THE CONDITION OF THIS PROPERTY! Thank you