트루 바이 힐튼 올버니 크로스게이츠 몰(Tru by Hilton Albany Crossgates Mall)

It was wonderful. The only thing I did not appreciate was being charged more on this app, and being charged 3x at the hotel 😒. Over all great stay.

I loved the environment and the convenience of the hotel location. The check was fast and I loved the fact that I was asked what floor I wanted I chose a floor that was quite because I was studying for a very important test the next morning. Everything went perfectly and the staff was more than helpful.

Did not like that the room was not carpeted. I know it’s more sanitary to not have the carpet but I hate it. Also lots of noise coming from other rooms. Minimal amenities in the room such as Qtips, towels.

Meh. Cons: Can hear all floors above and below you. No tubs. Pool is chilly, unbearable. They state they keep it at 80 degrees. Way to cold. No crowds in the pool of two adjoining hotels on a Holiday week should say enough for how unbearable it was. Also, no hot tub, and bathrooms are outside of the pool area. Linen is shoddy, fitter sheet doesn’t fit bed, bedspread is in two pieces and paper thin. Very short/early breakfast options 6-9. Pros: lobby, easy parking, nice options on buffet breakfast. Again, Meh. Won’t be back.

Very clean and comfortable.Perfect location,staff was very friendly and helpful. The food was great and the Wednesday night meal was an unexpected bonus!

Maid service is only every other day. Sheets didn’t fit the beds. Breakfast is only very processed food. Very nice staff

Just over all not the best experience. Thin walls & fire alarm test, broken elevator Can’t even get any sleep how noisy it was.

Clean, convenient, freindly service, exceptional breakfast area, resonably priced.

Great location, great hotel, comfy beds, clean and new Kids loved basketball court, good breakfast options