햄프턴 인 클리블랜드-웨스트레이크(Hampton Inn Cleveland/Westlake)

이번 출장에서 가장 좋은 호텔입니다. 도시. 환경이 좋고 호텔 서비스 직원도 매우 좋습니다. 따뜻하고 포근한 느낌

The room was clean and the staff were very nice. This certainly wasn’t the nicest hotel I’ve ever been in, a little shabbiness in lobby and entrance but it was just fine for our needs and like I said, room was nice and clean! Thanks!

They’re updating this hotel and it’s needed. Bathrooms are small. No place to put bathroom products. Rooms are small. Outdated. Staff was super helpful and friendly. Didn’t partake of the free breakfast so I cannot comment on that. Does have a gym open 24 hrs and the location is close to I90, Crocker Park shopping, which is really nice, and a hosts of other shops and restaurants.

The people are great! The room is TINY, but clean. Walls pretty thin - you will hear your neighbors and every car horn that honks to lock in the lot. We were in the room only to sleep so it was fine.

I called the hotel 2 days before arriving to inform them that I needed easy access to my room so to being slightly handicapped. They said they could accommodate and have a room close to the elevator. My room ended up being down the end of the hall. There was no special accommodations!! Their vending machines were out of order, ALL of them!! They said if we forgot something, ie, toothbrush, shampoos, combs, but didn't have any amenities. Although it was an ok hotel, they need to get it together a bit

The beds are way too hard. You could hear people talking….walls not very good at blocking noise.

One of our lights wasn't working properly and it couldn't get taken care of while we were there because of the holidays, but the staff did their best to be helpful.

We stayed 3 days and nights here. It is extremely basic. We were late out on our second day and disappointingly when we returned back our room had not been serviced. When I phoned reception the next morning for towels and to enquire why, I was informed that the rooms are only serviced every second day! Although this showed nowhere in our T&C’s, nor were we informed this when we checked in. When the room was eventually serviced, the empty tissue box was not replenished, the empty pizza box was left in our room, no soap was left and the bed was made but bed linen was not changed. The first morning we attempted the “breakfast buffet” but the fruit on display was not of good quality, over ripe, or off. It would not have taken much to improve the shortcomings, but believe that this hotel is closer to a two rather than a three star facility.

Stay was fine, other that the staff entering my room without knocking at 10 pm. They claimed my room was listed as "out of order" and they needed a remote. How had I been staying in and paying for a room that is out of order for 4 days at that point??