레지던스 인 신시내티 노스/웨스트 체스터(Residence Inn Cincinnati North/West Chester)

Stayed here many times, but this time was our longest and best visit. We had out dog with us as well. From the time we checked in to the time we left it was like we were with family and friends. Plenty of parking. Pool with a hot tub. When entering or leaving everyone is greeted. Breakfast is free and plentiful. Coffee is in reception My husband can’t eat a certain ingredient do so they Rebecca and Cindy made sure what he could eat was always available. The guy who called the lift for people was the GM, Brad. Always with a smile. The ladies doing housekeeping are superstars. Nothing s a problem for them. The gentlemen who cleans up he areas is so sweet. Maintenance guys go out of their way to help where and when they can. Mike and Frank are superstars Rebecca, Cindy, Charity, Kaylynn, Lynsey and Reokis Really go above and beyond. I mentioned once about something that I liked and from that day forward it was available in reception and told it was a great idea. My dog loved the place he was treated like a prince. The dog area has poop bags Incase you forget (who’d forget) nice area for dogs to go toilet. The area has a nice choice or places to eat in lots of price ranges.

This property looks like it was amazingly beautiful when built and set up but lack of proper maintenance has left it in need of some tlc.

Very nice front desk people. Very helpful with getting loud people to stop making noise after hours.

Although there was an error in their system at our check in time, they made a lot of effort to make things right. Special thanks to Cindy and Ashley for all of their help. They took great care of us and were kind personable.

The staff didn't want to rent me for another night. I felt some type of way

Nice hotel room space, pool/hot tub area and breakfast area

The only negative was the breakfast. It was open an hour and everything warm was empty. The only employee never filled anything while we were down there

I spent a good two weeks at this hotel for business I had in the area. The staff is absolutely exceptional. I cannot say enough about how professional, friendly, and helpful they were during my stay. The service industry is a hard career, and the staff really cared about the guest and liked their jobs. So nice to see this, and really made my day coming back after a long day of business work. The place is clean and well maintained. Great amenities, including an indoor pool, hot tub, and gym area. They also have washers and dryers available. Although they were a little on the older side, they worked and were relatively inexpensive to use. Cheaper than a laundromat, and much more convenient. The breakfast offered in the morning was one of the best I have had at a hotel. Due to the length of my stay the kitchenette provided a great alternative to constantly eating out while there on my extended stay. Highly recommend!!