포 포인츠 바이 쉐라톤 찰스턴(Four Points by Sheraton Charleston)

Beautiful hotel with wonderful service. They provided shuttle service to and from the concert. Staff was very friendly and helpful. I will definitely stay here again!!

Not the greatest part of town. But it has an up and coming area around it. The river view was good. A noisy street. I'll bet it's a beautiful area in the spring and summer. Loved the hotel and all the staff. Would definitely go back!!!!

The elevator in the lobby was out of commission and the elevator for parking deck was not working properly in that the doors almost slam shut. Our room fridge had a bad motor that kept us up late until we had to unplug it and risk it defrosting all over the carpet. Apparently, ownership is not attempting to make any fast repairs to the property. Staff at the front desk gave us some breakfast vouchers for the noise. Bar and restaurant staff were excellent as well. Overall, an econolodge would be in better shape than this hotel.

1. Toilet was not flushed! 2. Thermostat did not work. 3. No desk lamp = no accesible power. Had to move furniture and crawl under a dark desk for power. 4.Shampoo dispenser was broken and did not work. 5. Bottle tag that said 'free water' was on the desk; but no water.

The staff were very friendly and helpful, especially when I requested a change to a room with a bathroom that had grab bars. Also, free access to a computer was great in helping me look up some necessary information before my trip.

Room was clean but furniture saw better days.was charged 12 dollars a day for parking and they automatically took $50 in case i wanted breakfast. (Which i did not)These two things were a HUGE TURN OFF and will affect me choosing this location again.

Nice riverfront hotel in downtowns but needs some updates. The internet was slow in our room.

The staff were very nice and accommodating. One gentleman, a U.S. Army veteran working the check in desk was very engaging and informative about the hotel and the area and all staff were equally as helpful and kind.

Lobby was decorated very nice for Christmas. Very clean. Friendly environment