더블트리 바이 힐튼 호텔 웨스트 팜 비치 에어포트(DoubleTree by Hilton Hotel West Palm Beach Airport)

Great facility

這個酒店不是很滿意，酒店的外牆顏色和照片上的不一致，希望能重新換新的照片，房間對着高速，聲音很響晚上睡不着，價有點高。

For a "4 star" hotel, the room was not clean, extremely dusty which aggravates my allergies. Surfaces were covered in dust! Not vacuumed and towels in bathroom felt damp. Very disappointed since i purposely chose a 4 star hotel and payed more to sleep comfortably

The hotel is in an industrial park area, removed from stores, restaurants or other services. The hum of the highway, which is directly behind it, is continuous.

Not amazing, just an airport hotel, which was extremely easy to check into, very welcome after a long flight!

The carpet in the hallway through out third floor was smell so bad and the staff was nice but the carpet smells was awful.

Staff was very nice at the desk. The room had a weird smell to it. The shower had nowhere to set any of your soaps so you had to place them on the ground. Could be inconvenient if you have a hard time bending down as there is nowhere to place it really outside the shower either that you can reach. Bathroom is very small. Other than that the bed was comfortable and the room never got too hot at night.

I was billed twice / Once by ******* and then by Hotel / When I called the hotel, I was put on hold for 20 minutes and no ever returned / When Intry to call *******, you do not have your telephone number readily available and you force everyone to use email / Therefore, after spending a better part of 40 minutes trying to reach either organization, my issue is still unresolved

When calling earlier in the morning to verify the shuttle would be available to pick us up around 1am when we landed we were assured they could. Called at 1am and learned the shuttle stopped at 11pm. Arrived via Uber, which we had to pay for, to a reservation mistake. We were thankfully given a different room than what we reserved. On-line said breakfast included, it wasn’t. Coffee was also empty in the lobby.