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We arrived and front desk said there were no more available rooms than what we originally booked. So we ended up not getting a king bed and we ended up in a smoking room that smelled really bad.

shower was scary, replace it or resurface it, took pictures.. alot of dust build up on baseboards, two mornings no syrup for waffles, phones in room dont work

This is not the first time we’ve had issues with this hotel. We’ve had guests stay in the past and have to fight bed bugs after. This stay was for a friend we got out of the ice storm and we only needed a little extra time to check out so we could safely make it back in traffic to take our friend to another hotel and the front desk advised “noon and not a second more”. None of the vending machines worked, stopper in tub didn’t work at least there weren’t bed bugs this time. But after the inflated price paid we feel at bare minimum a few minutes of late check out was appropriate. So yeah you asked for a review so there you go.

The room, lobby, parking lot and service were all well below any acceptable standards for the price charged.

Light out on dressing table. Lights in dressing are poor quality. Bathtub very dirty.

Candy was wonderful and arranged an early check-in for us. Very friendly!

The room was freezing and would not warm up. When I went to speak with staff about the thermostat they explained that its just the temperature it is and they couldn't do anything to about it. I was miserable all night and didn't get any sleep.

Everything was good bed were comfortable about the only thing i would say may needs some attention is the lamps are rusty .. they need to be replaced

First room the TV and the phone did not work. We were then upgraded to a sweet with working extras but the room was dirty. ***** hair in bathroom, toilet seat dirty, only one towel to shower with.