홀리데이 인 버밍엄 시티(Holiday Inn Birmingham City Centre, an IHG Hotel)

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So easy to check in and check out. Staff were friendly. Breakfast buffet was really nice, we came down half 9 and everything was still warm. Will definitely book again. Highly recommend this hotel

1st room is front of lift So I asked to change to QUIET room She gave me new room at 426 Looks quiet since at the end of the hall But after I finished put out my things and enter toilet I can smell cigarette smell Too lazy to ask to move room again so I just close the toilet door Suddenly wake up around 4 am since there’s a truck voices moving things outside my window 😭😭 Very noisy And I left the hotel at 6am Can’t sleep again When check out, the lady not bother to ask how’s my stay?? Since I stayed so many Holiday inn these week They always asked when I did my check out So I don’t bother to tell her about the cigarette smell or the loud noise from the truck early morning

Fine basic room. Nothing out of the ordinary. Room was cool and quilt on bed too thin.

Very friendly professional reception staff. No problem checking in. Room was ready at 13.00. 6th floor room facing train station. Very very clean spacious room. Only thing was noisy loud rowdy people along corridor early hours. Was able to store bags upon checkout n collect later. This is my 3rd stay at this hotel. Will stay again next January.

was very close to the train station so ideally located room was comfortable and very clean shops close by aswell as local pubs and restaurants will definitely stop here again

1. The towel seems to be placed directly on the washbasin by the British 2. Paper towels with residual feces in the trash can 3. There are no cups at the water bar, it is messy, and the hair dryer is also placed here 4. The bed is crooked I'm not sure the room was cleaned, including the sheets are crumpled I went to the hotel reception and was told that the cleaning staff was available in at least ten minutes, and at eight thirty in the evening I was going to dinner, and she said I could change it when I came back. My friend came back before me and didn't change rooms because I had some luggage. It was half past two when I came back and they asked if I wanted to change rooms, but my friend was already asleep. By the way, the heating in the room is also broken (can't turn on)

Great hotel with great location. New facilities with comfortable beds.

The breakfast is simply, and reception is cold but efficiently.