호텔 그랜듀카 오스틴(Hotel Viata)

Beautiful hotel with onsite amenities, but would like to have known that the resort fee was going to be an additional cost to what was paid in advance.

A lovely hotel in the hills of Austin. Very relaxing and welcoming atmosphere. Love the coffee in the lobby in the morning. Courtyard and pool area are very nice.

The room carpet was dirty with a lot of stains. Window was so dirty it was opaque. Frankly, I would expect it from a roadside hotel but not from one of the “best resorts” in Austin There was also a lot of noise after midnight and early at 6am around the entrance. Noise like a car honking (playing some tunes) dozens of times. Uhm, I also called reception twice but nobody answered

my husband and I loved this hotel! The view was beautiful. Our room was wonderful. Definitely recommend as a romantic getaway.

Overnighted with friends and had an amazing stay. Perfect escape after a long day of adventuring. Kudos to the dinner chef and Simo our server! Live entertainment at dinner was an unexpected bonus.

Nice rooms, friendly staff. The most quiet hotel I’ve every stayed at and there was a wedding going on. All light bulbs really need to be brighter. Felt a little dark in every room.

Everything was nice and clean just the room temperature was hot , but me and my husband loved it !

Our stay here has been very amazing, and Love it. Thank you for your service

Arrived two hours early hoping to check in early but they were still flipping rooms, no big deal! Had a drink at the bar and waiting till 4. Checked back in at 4pm (Check in time) and was told the room was still being "inspected". They offered no time of completion or offered to check the status. At this point, I cancelled the reservation and she very quickly offered to refund it without charge. I assume they were oversold and are unable to walk people to other hotels.