엘리먼트 웨스트 디모인(Element West des Moines)

There was a constant beeping sound coming from the kitchen. Told front desk and they advised to flip the kitchen breakers in my room but this solution didn’t work. They then said there was nothing they could do. In the morning, the front desk asked how my stay was at checkout, I told them I didn’t sleep but two hours intermittently because of the repeated beeping noise. She said it was my bad luck and walked away.

Nice newer property. Good amenities and above average breakfast for this type property. Plenty of gathering space in the lobby area for groups or families to visit/bring snacks.

The water pressure was horrible and the bed was way to firm and way to low to the ground(didn’t realize it was platform bed), wish there was more tv stations to watch, wasn’t comfortable adding my username and password to the tv to access apps. There were dirty dishes in the dishwasher too and no hairdryer in the bathroom. Your housekeeper knocked but opened the door immediately the next morning at 10:40. Check out is not til noon, we could have been getting dressed. Very unprofessional. Your receptionist was very kind and helpful though, she had a hairdryer in our room by the time we got back from the store.

Room was spacious and staff was friendly. The cleanliness could use some improvement as the kitchen area had a dirty stained sponge and dirty dishes in the dishwasher. The walls are thin and you can hear everything from the rooms to the side and above you. Bed was comfortable, but it was hard to sleep because of the noise. Overall ok for a quick one night stay.

Very nice hotel, spacious rooms. Kids enjoyed the pool and hot tub was great after a long day. Good hot breakfast. People above us were making a bunch of noise and stomping around at 2am, but that isnt the hotels fault.

The hotel and staff were fantastic! The issue is it is right next an EXTREMELY loud bar. We may as well have been in the bar as we could hear every song clearly well into the wee hours of the morning. It’s not the fault of the host tell staff, and as I said, they were fantastic. But unfortunately, we will not be staying here again since we could not get any sleep without downloading and using very loud white noise apps. It really was unbelievable.

Super clean and love that it’s in walking distance to great bar/restaurant.

It was located in a great area easy to walk to several places to have fun and have some drinks.

The staff was very helpful infact they upgraded our room. Once we got to the room there were multiple things that were wrong, first off there room above us was very loud banging furniture i believe, second there was horrible odor something like sulfur, the water pressure was terrible and multiple loose hardware such as the faucet and the electrical outlet. We have stayed several times at this hotel and this is the first time we have had an experience like this