햄프턴 인 제네바(Hampton Inn Geneva)

The front desk customer service was excellent. Especially Michael my husband had an injured ankle was on crushes our room was initial on the 3rd floor. He arrange for us to have a 1st floor room which to me was exceptional customer service. Thank you Michael.

Worn carpet, wall paper, desk chair. Iron put out nasty, sticky white stuff, ironing board fell apart as I started to set it up, shower had black stuff (mold, mildew?) at seams. Room felt crowded. Great view of Seneca Lake.

Needs attending to in the gym. Only one machine worked and it was lopsided on the treadmill. Can’t say you have a gym when no machines work. Pool was clean. No vending machine options for snacks.

The hotel is in the downtown area of Geneva. There are many places to walk to from the location.

Wouldn’t stay here again. Not the quality you expect from a Hilton.

We have stayed at several Hampton Inns in our travels. This one was was not equal to other Hampton Inns. While It's location is convenient to downtown Geneva, the overall condition felt a bit tired. The breakfast was also not equal to other Hampton Inns.

This property was clean and convenient. It was centrally located to see Lake Geneva and sample the wineries near by.

The place was very clean but very run down the bed was very uncomfortable and it was very loud it was very centrally located

Staff were courteous and efficient. Room was quiet, beds comfortable.