마틴스 샤토 뒤 락(Martin's Château du Lac)

En arrivant à la réception nous avons été accueilli d'une manière désobligeante avec beaucoup de condescendance à notre égard. Dans la chambre pas un seul sachet de thé à disposition. Des meubles dans un état très moyen. Une insonorisation déplorable où on entendait même les ébats amoureux d'une chambre voisine et les talons de chaussures d'une chambre du dessus. Et pour finir nous avons été témoin d'une grosse scène de ménage à l'accueil de l'hôtel sans aucune intervention d'un membre de la sécurité de l'hôtel. Indigne d'un 5 étoiles malgré un cadre magnifique...

是一座臨湖城堡，房間面積挺大，餐食不錯，風景也挺好

Despite its 5-star rating, my recent stay at Hotel Martin Chatou left much to be desired, aligning more closely with what one might expect from a 3-star establishment. Service: The service at Hotel Martin Chatou unfortunately did not meet the high standards one would anticipate from a hotel of its purported caliber. Interactions often felt lackluster, lacking the attentiveness and detail-oriented approach synonymous with luxury accommodations. Breakfast: The breakfast offering was another area where the hotel did not live up to expectations. The variety and quality of food did not reflect the 5-star experience, with options feeling limited and somewhat uninspired. Room Quality: The room itself, while adequately furnished, fell short of the comfort and luxury one looks forward to in such a reputed hotel. The aesthetic and amenities provided did not match up to the usual 5-star room experience, with elements of wear and a need for refreshment apparent. Comfort and Cleanliness: On the front of comfort and cleanliness, there again was room for improvement. The overall cleanliness did not reach the meticulous standard expected, and the comfort level of the lodging experience was underwhelming. This detracted from the overall sense of luxury and relaxation that should define a stay at a hotel of this standing. In conclusion, while Hotel Martin Chatou boasts a 5-star rating, my experience suggests that the services, amenities, and overall guest experience align more to 3 star

Love this hotel, location amazing, rooms big, beds the best, breakfast amazing. And the nicest staff you could wish for

The AC in the room did not work properly. The Internet Wi-Fi were intermittent and slow.

Unforgettable stay. Breathtaking view. Loved everything about it.

In my opinion this is not a true 5 star hotel., 4 star is more appropriate for it. The rooms are average, the breakfast is nice. There is a spa in the hotel, but it's not included and it's only an Extra. Description says free parking- they mean you should look for a parking near the hotel. The hotel has no designated parking. The shower in the tub is not holding itself in place, you have to hold it. Everyday had to go back to reception to get the key card coded again. Many small things are not working properly!!! This is why they don't deserve to be 5 star hotel.

A relaxing and pleasant stay at a well located hotel. A really big and modern hotel located in a a really quiet and peaceful lakeside setting.

Loved the spa treatment! Unfortunately, the mattress on our bed was like sleeping on the floor I still have not recovered from it