퀄리티 인 & 스위트 워터퍼드(American Inn & Suites)

We came down for a concert and the hotel fit our needs. Our room was clean and even had a jetted tub. The lady at the front desk as nice and check-in was super easy and we did it 30 minutes before normal check-in time.

The first room was cold, the heater was putting out cold air. They moved us from a king room to 2 doubles. That heater was coming off the wall and they had to tape it so the cold air wouldn’t come through. Very disappointed.

Room was large, nice jetted tub in the bathroom. It was a great stay especially for the price, it was discounted from 85 to 55 for the night. The only disappointing thing was the coffee was weak and there were no other amenities for breakfast. Not even creamer… just coffee, cups and lids it was weird. No stirrers or spoons either.

Everyone I dealt with was very friendly and helpful. I originally was staying 1 night to check the place out and ended up staying 3 more nights

Said it had breakfast,but they don't have one. Only coffee. Little hard to find at night because they have no sign. Nice hotel though.

The gentleman at the front desk was impatient and rude when there was no one else around. Completely unwarranted when he's the first face of the company we see.

Staff member at the front desk was not friendly or cordial. Had to bring down and exchange the bed comforter due to being stained and not cleaned. The same staff member mentioned above did not apologize for the inconvenience. The new bed comforter had bleach stains and holes. Bathtub had mold. Cigarette smoke was smelled throughout the entire venue. The place needs major renovation.

Staff was amazing love that the pool is open back up. Don't always like the smoke smell in some area's. Its a nice location we come here often for swim meets during the winter season.

Seems sketchy and unsafe, went to our room and immediately checked out. Room was a no smoking one and you could still smell cigarette smoke and as soon as you open the door.