베스트 웨스턴 플러스 세틀러스 포인트(Best Western Plus Settlers Point)

很開心入住這家酒店，服務很好，老闆很用心，早餐6點就開始，對於需要早出發趕路的客人很友好。房間很大，雙床都是1.5米大床，睡得很舒服。

Friendly service, new clean building, loved the breakfast

I reserved a first floor room due to my bad knees. I have a handicapped placard and use it only when my knees are hurting. When I checked in, they put me on 4th floor with a pretty long walk to my room. I asked about my first floor reservation and they said that didn't show. I went to my truck and found a copy of my reservation and showed them that I had reserved a first floor room. They had no other rooms available for me so, I was stuck in the 4th floor. The staff apologized but, there wasn't much else they could do. Hopefully, if I stay there again and I reserve a first floor room I get it.

We had a great time staying here. Love the bed and pillows and how clean and beautiful this hotel is. We were disappointed in the breakfast options and the lack of snack options. Also the TV in the suite is in the middle of the room so you can’t see it from the far side of the bed.

I was placed in a pet room and I didn’t reserve with a pet or bring a pet. The hotel was definitely not full, yet I was told I couldn’t change because I booked through a 3rd party. The room smelled of pet urine and was very uncomfortable. When I called the desk in the morning I was told they would get around to coming to help. That was after 2 pm. Very uncomfortable stay. I’ve stayed here many times and have always booked through 3rd party by way of convenience and have never ever been placed in a pet room. This is my first negative experience.

The breakfast was horrible. There was no food at all available and when I told the front desk she was rude and mean about it.