더 샬레코트 퍼잰트(The Charlecote Pheasant)

Originally booked in for three nights extended it to five, would have been longer but they are fully booked. Nice clean room in a good location, friendly and helpful staff, will be returning. Nice Sunday roast yesterday evening enjoyed it very much.

The room was tired, the radiator in the bathroom didn’t work. The bed was uncomfortable, basically sleeping on springs. No hairdryer in the room, called reception about 8am it took 25 minutes for someone to answer my call, no apology whatsoever. Eventually got the hairdryer around 10am.

The hotel was okay. We enjoyed our stay and the value for money was good. However, the hotel staff seemed mismanaged and there was a need to update parts of the hotel. It has the potential to be a great hotel, but it is missing some important details. It is either the ownership or the management, which do not appear to be working together.

We’ve stayed before and this wasn’t the best stay. The staff were really good but the radiator in our room didn’t work . A portable one was quickly delivered but it meant a cold bathroom. Breakfast was chaotic , one coffee machine was out of use so long queues. We’d normally have 2 or 3 cups but only had time for one. We’ll give them the benefit of the doubt and stay again but it wasn’t perfect

A well located hotel for visiting family and staying over. Room was well presented with good facilities. Lovely breakfast

We were warmly welcomed by staff and had a spacious and comfortable room.We had a lovely evening meal and breakfast in the restaurant. The setting of the hotel is ideal fir visiting the local area and particularly close to Charlecote park.We shall be back.

Good food, pleasant efficient staff coping well with just few of them, good bar and restaurant areas. Not keen on traipsing through the rain to the restaurant. Mattress very soft and bouncy - uncomfortable. Convenient location for Warwick, Kenilworth and Stratford.

Great hotel for a base to get to NEC, polite reception lovely room comfy 4 poster bed very clean and tidy lots of vintage features, bay windows high ceilings loads of room all round had a massive bath and a shower in the bathroom very warm at night .Enjoyed the restaurant and bar foods great, all the service staff very helpful and pleased to assist in any way. This is the second time i have stayed and its in a lovely location loads of parking, feel safe and secure while staying there. Nice relaxed atmosphere will always consider this hotel for stay in the future.

very good as usual, but no central heating but was provided with two electric heaters, no problem, brilliant breakfast