워릭 Smith St 근처 호텔

Very poor condition for 3 stars , I was surprised and disappointed to find the accommodation was not as I would expect for a 3 star hotel . On check in I rang the bell at the door and waited , and waited , no one came to the door , eventually a staff member came from the annexe across the courtyard and let me into reception with her key , only to find a gentleman sat at the reception desk , why he couldn't answer the bell and let me in I don't know , kept me waiting several minutes , unnecessarily. The room was on ground floor , in the annexe type building across from reception , with the window facing out onto the pavement and roadway of a busy street , the net curtains being ripped offered no privacy, so that I had to keep the curtains drawn at all times to maintain privacy . The carpet in the bedroom could only be described as ” grubby” , the bathroom smelled musty / mouldy , with black discoloured grouting in the shower , which looked like it needed a really good clean . The shower head holder , height adjuster , was broken, so that it languished at the bottom of the rail and was not able to be held at a suitable height , forcing me to have to crouch down , or hold the shower head with my hand in order to get my head and shoulders under it . The hand soap dispenser by the basin was either empty or broken, so that every time I used the bathroom I had to reach into the shower for shower gel to wash my hands with . On checkout I was unable to raise my complaints as no one attended reception, despite my ringing the bell , so I had to leave my room key in the early checkout box and walk away without the opportunity to speak with the staff . Cleaning staff nearby , chatting away in a foreign language , completely ignored me standing at reception. Very disappointed with the accommodation and the staff , would NOT recommend staying here at all .

방은 편안한 침대와 교회의 멋진 전망과 함께 매력적이었습니다(그러나 우리가 도착했을 때 치즈 또는 이와 유사한 냄새가 났습니다). 그것은 좋은 부분이지만 불행히도 나머지는 즐기기에 너무 이상했습니다. 너무 이상했습니다. 마치 누군가의 집에 머무르는 것처럼 그들은 당신을 기대하지 않았고 당신을 거기에 원하지 않았습니다! 직원들은 처음부터 끝까지 완전히 무관심하고 불친절했습니다. 아침 식사는 이상했습니다. 한 테이블에 콘플레이크 한 병, 바삭바삭한 견과류 콘플레이어, 우유 플라스틱 병이 있는 뮤즐리와 크루아상, 바에 빵과 토스터가 있습니다. 아무도 어디에 있는지 보여주지 않았습니다. 그들이 균형 잡힌 아침 식사를 어디에서 가지고 있는지 찾아야했고 직원 한 명이 그녀를 뒤로 앉혔습니다. 우리는 차나 커피를 제공받지 못했지만 다른 테이블에서 빈 찻주전자를 보았기 때문에 거기에 있는지 물었습니다. 매우 어색하고 불편합니다. 체크인할 때 체크아웃 시간이 얼마인지 물었고 오후 12시까지 연장할 수 있는지 물었습니다. 오전 10시라고 들었지만 연장하려면 £20를 지불할 수 있습니다. 11.40am에서 우리는 우리 방으로 돌아 왔고 직원 중 한 명이 '여기서 무엇을하고 있습니까? 체크 아웃은 오전 11시였습니다.' 그래서 나는 우리가 오후 12 시까 지 연장하기 위해 £ 20를 지불했다고 말했습니다. 우리는 전체적으로 덜 환영받는 느낌을받을 수 없었습니다. 매우 실망스럽고 돈 가치가 없습니다.

I needed somewhere to stay overnight for a business trip, and this venue looked a decent place to stay. On arrival, the staff were welcoming, and the pub looked to be a nice venue. It was disappointing not to have parking, not a massive issue as there was a car park a short walk away. The stairwell leading from the pub to the accommodation, however, left a lot to be desired and left me fearing for what I had let myself in for. It was somewhat reminiscent of a cross-between a 1980s office block and RIgsby's accommodation. Thankfully, the room was an improvement with plenty of space, and the usual tea and coffee facilities. There were, however, some significant issues which would stop me from returning: When I tried to have a bath, I realised after running the water for long enough to fill, that it was almost empty. On checking, the plug sat proud, meaning water was emptying almost as fast as it was filling. The most concerning part was only discovered late in the evening. I had been out for the evening, returning around 11 pm. When I returned, I found the pub to be closed and my key would not fit the lock. Thankfully I could hear someone inside, who eventually heard me banging on the door and window. Heaven knows how I would have got in had I arrived back any later! If there was another way to get in, I wasn't informed when I checked in. I also didn't expect to have to be back by a curfew - I haven't had one of those since childhood! Shortly after I got back, another guest asked if I knew how to get back out again - I don't know if he managed it in the end.

We stayed on 11th July 2024 for 1 night in room 6 . We loved our room . Spacious , very clean and bed was so comfy . We ate in restaurant downstairs and I had galinhada a traditional Brazilian dish and it was delicious . My wife had steak which she said tasted fabulous . Highly recommend. We slept very well . Now there is one part of the review that’s very important to mention . The staff are amazing but one person in particular shone and that’s Innes . This wonderful lady is first class and knows exactly how to treat guests and diners . If anyone wants to see how they should treat guests , go watch Innes . A true credit to the kings head . We would definitely return and appreciate good service and kind staff . Thankyou x

외국 호텔 시설이 얼마나 좋을지 기대하지 마십시오. 수건은 여전히 사용 중입니다. 출장으로 5일 묵었는데 매일 아침 8가지 선택이 똑같고 위치도 안바꾸고... 서비스는 매우 좋고 직원들은 매우 친절합니다. 슬리퍼를 가져 오지 않았고 마침내 슬리퍼 한 레를 얻을 방법을 찾았습니다.

은행 휴가로 인해 호텔의 자재가 제 시간에 배달되지 않아 객실에 슬리퍼가 제공되지 않습니다. 객실은 예상대로 괜찮습니다. 아침 식사는 표준 영국식 아침 식사입니다. 주변에 레스토랑이 없으므로 호텔에서 저녁 식사를 예약하는 것이 좋습니다.

우리는 우리 차가 우리 휴가에가는 길에 고장 났을 때 여기에 머물렀다. 우리는 어린 아이들과 장애인들과 함께 여행하고있었습니다. 이 호텔의 직원은 더 도움이 될 수 없었습니다. 서비스는 뛰어났습니다. 아이들은 화가 났고 실망했으며 환상적이었습니다. 그들은 정말로 도울만큼 충분하지 못했습니다. 케이시는 특히 사랑 스럽습니다. 회사에 대한 신용. 다음에 우리가 그 지역에있을 때 우리는 절대적으로 다시 여기에 머무를 것입니다! 또한 호텔이 사랑스럽고 깨끗하고 가족 실에 충분한 공간이 있다는 점을 주목해야합니다. 샤워는 훌륭했습니다. 아침 식사는 좋은 선택이었고 뜨겁고 맛있었습니다. 바는 오전 1 시까 지 열렸으며 상황을 고려할 때 특히 유용했습니다! 🙈😂