컴포트 스위트 델러번 - 레이크 제네바 에리어(Comfort Suites Delavan - Lake Geneva Area)

Big, king room with jacuzzi bath was nice but the nails were coming up in floor. Bathroom was decent size but there was definite wear & tear on walls. Elevator had some odd padding on walls and found same in lobby of the fireplace sitting area.

Everything thing was great . Only issue was the bathroom, exhaust fan didn’t work, the jetted tub cover was falling off . The window in the living room didn’t shut all the way and the tv in the living room was poorly mounted and felt like it was going to fall off the wall when we were trying to watch tv . Elevator was a little low and noisy but the stairs are easy access Otherwise breakfast was decent , pool was fantastic and all else was great .

The employees were very nice. The room we had was perfect for the 5 of us and had plenty of room for me to move around in my wheelchair.

The room was fine as always. The problems were with the internet and phone system. The internet went out the first day we were there. Attempted to call the front desk to report it many times but every time we tried to call we got a recorded message that we had to enter an access code. The next day, all morn,still no internet. Could not stream a movie, use my phone, or check email. Hotel phone system still out. Part of the reason we picked this hotel was to have WiFi and internet.

Front desk agent was unfriendly, room had a window open (20 degrees outside) when we arrived, hair in bathtub

Enjoyed the various breakfast choices. Wish the fireplace would have been on, it was cool outside. The Pool was warm.

The survey said “how was your check in”. The check in got one star. ******* failed to send my reservation to the hotel AGAIN. This also happened a month ago whe I reserved using ******* but they FAILED to transfer the reservation to the hotel. The hotel is okay. ******* made me waste a half hour waiting for it to get straightened out.

Staff was super friendly and helpful. Pool was clean. Breakfast was very good for being free

Room was nicely cleaned. Man at front desk was exceptionally helpful and pleasant!