Park Inn by Radisson Birmingham Walsall

Brilliant overall experience with my young family. Stayed here for one night whilst visiting family in the area. Lovely staff and very helpful. Kindly re-arranged the room to cater for a travel cot that had been requested very late at night.

David and I have spent many mini breaks at the Park Inn by Radisson in Walsall. We love coming here. Staff are amazing, Tina and Jean went over and above to make us feel special , thank you so much, ladies. If we do have any issues they are always sorted ASAP! Thank you all very much. See you again, soon.

A very quick review to acknowledge the hotel and staff at the Park Inn. Do not be put off by the front of house and the proximity to the football stadium. The rooms are clean and very comfortable. The food was great and reasonably priced. Special mention to Kristan (I hope that's how it is spelt) for her help with parking two large works vehicles and sorting out of finances.

This needs to be looked into, it let the hotel down. The bedroom was so dusty and I couldn’t breath. The sofa bed was smelly and dusty too. Underneath the bed there was dust and a kids toy. Dust could also be seen under the night the floor wasn’t mopped my feet were black.

It’s just off M6, very easy too find. When we checked in, there was a problem with reception printer, but we did not wait long to get checked in. As the location of our room, limited WiFi available to us, so we had to go down to the restaurant to get WiFi connected. Once we explained this to the receptionist: we need to use one of the tables to use WiFi, the duty manager apologized to us personally, and offered complementary free drinks. The breakfast was over expectation. Good quality of food. The breakfast lady was very gentle, kind and caring. God bless her. Good hotel to stay.

no spare bulbs available for bathroom or for desk light broken electric sockets in room room too small for fold out beds for children. stairways filthy, had to use as lifts were consistently broken staff were friendly but couldn't do any thing in regards to poor maintenance budget.

Wrong room given due to overbooking. One lift was not working. Got stuck in the other lift for nearly an hour. By the time we went out most the bars were closed. Bar staff at Hotel didn't know what a Snake Bite was and didn't know that you have to tilt the glass to pour a pint. Overall dreadful experience.

booked a room for the Springsteen concert July 2023 ,they just cancelled the booking. went online they had the rooms on for £250+ i only paid £89 .rooms all gone the next day. terrible way to treat customers. i wonder how many others they have done this too

I booked 2 rooms for my friend and his 2 sons and for my son and I. The staff at the reception were friendly. hotel looked decent upon arrival. The rooms are very standard. The toilets remind me of the the toilets you see in the planes. The sleep was terrible. The bed was really uncomfortable, we could here noises all night from outside and some appliances going off in the rooms. Bottom line, I wouldn’t book again. 👍👍