베스트 웨스턴 렉싱턴 인(Best Western Lexington Inn)

Great water pressure in the shower and I love it has multiple shelves for razor, and shampoo. Heater in the room is awesome.

Your desk staff (blond woman working evenings) gave me a new key to my room without verifying my Photo ID. This is a huge safety issue for your customers allowing just anyone to access rooms. I even tried to have her my photo ID but she did not look at it. The breakfast and mornings g desk staff were good. The room felt like a steel cubicle and the toilet was loud and ran randomly during the night.

The facility overall is very old and terrible. The air conditioner was super dusty and there were so many hairs left in the bathtub drain that I could have made wigs out of them. The worst experience was the bath faucets which only produced very hot or cold water, making it the most uncomfortable shower time of my life. The service was also very poor, the safety deposit box was closed when we entered the room and we asked for it to be opened, but it never showed up at the appointed time, which made us wonder if there was anything dangerous in it. Not worth the price, it is not a hotel, it is the worst place to sleep.

Rooms are small, towels were old and hard, cold water and dirty brown water - when I went to the front desk - they said it was a city problem.

We requested a ground floor room due to my husband’s disability, but when we checked in they had already given all of them away. Then the room we were given had a door that wouldn’t open, it was jammed, so they moved us to another where the outlets didn’t work and we were unable to charge phones and run medical equipment. Would not recommend if you need accessibility.

Lovely hotel, friendly and helpful staff, clean room, ample parking and great breakfast

The room facilities are complete, the shower water pressure is very good, and the room is clean and tidy. Very good stay experience!

This hotel was awful! The area was sketchy, the room had roaches and the toilet had poop in it.

The staff was very friendly. The room was spacious and clean. Bed was very comfortable and the towels were so soft. Breakfast was ok. Would stay here again.