울튼 홀(Oulton Hall Hotel, Spa & Golf Resort)

Great experience with superb food. Didn’t try the spa but will definitely try next time

Had a great stay. Very grand building and service was great.

The service was great throughout the stay. Evening meal was really nice slightly slow but friendly staff. Breakfast was also of a good standard.

很不錯，經理Nick非常熱情

Disappointed. I booked a night here and a table at the restaurant for a quiet getaway with my partner. The parking was good and the initial impression was a lovely building and grounds. Reception was lovely and gave an impression of a luxury resort. The reception staff were extremely courteous and efficient. After that it went downhill rather. The room, although cleanly presented was rather disappointing with very limited facilities. In a spa resort I would have at least expected proper toiletries in the bathroom, even if it was just to upsell me their spa products! The biggest disappointment was most definitely the restaurant for both dinner and breakfast. I can only describe this as resembling Fawlty Towers. The bread on my starter was literally so hard it was impossible to eat (yes I have got all my own teeth) and when I explained this to the waitress she just said “oh no”. My main course was stone cold. The restaurant manager, came across and stuck his finger in it, shook his head and did send it back to be replaced. I could see the couple on the opposite table had to do the same with their food so my experience clearly wasn’t a one-off. The wine however was lovely. My partner ordered sea-bass which was poorly cooked and soggy. Breakfast saw no coffee, just a mug of milk, no glasses, teaspoons, no hot food ready, no one brought us tea as requested, we were ignored. Guests were wandering round looking for cups and cutlery. The whole thing just felt poorly managed.

The Hotel is an impressive Building with nice Gardens. We had an enjoyable one night stay, Our room was comfortable and well equipped. The staff were helpful and friendly.

We had a fabulous two night spa break at Oulton Hall. The hotel is beautiful, with lovely grounds, first class food and great staff.

A nice hotel and I enjoyed my stay. The staff were very friendly, especially the restaurant manager and the food was superb. but I think the hotel could be improved in the following areas. Rooms and bathrooms feel a little dated. The lift is a little old and tatty. Breakfast buffet selection and quality could be a little better. The SPA men’s changing rooms were quite untidy and could probably do with being checked more frequently. Overall though a good hotel and I’d stay again.

Changed room As I was in 237 which is right outside the delivery area, woke up at 6 am with people shouting, bottles crashing and vans reversing, not good, changed room and all was well again