I didn’t get the room I paid for. I paid for a full kitchen room. NON SMOKING. Upon entering our room, we noticed an ashtray. We were given a smoking room. It reaked of smoke which triggered my asthma. The room was completely all to pieces. The battery on the door lock was taped to the door, the walls were peeling paint and stained, the floors were sticky and had drink poured on them. There was bugs. And bug traps in the corners. Holes in the wall, cigarette burns on the sheets, we got 3 totally flat pillows, there were no trash bags in the single can by the front door, no trash can at all in the bathroom, the cold water was turned off so I almost burned my hands washing them. We asked for the room to be cleaned and they refused. They said “We don’t really do that here. The housekeepers don’t like going in peoples room because they’ve been accused of stealing before”. We asked for cleaning supplies to clean it ourselves and we were given one rag and a bottle of bleach. 90% of the folks at this hotel live here and we’re beating and banging the walls all night our first night. Had I paid for such a cheap stay I wouldn’t be as mad but the pictures showed a NICE room. And it was supposed to have a kitchen. It didn’t. This was the nastiest stay. The bed was hard as rock too. It was miserable.
번역