홀리데이 인 익스프레스 호텔 & 스위트 챈허슨(Holiday Inn Express & Suites Chanhassen)

We thought since our normal hotel in Shakopee was booked we'd stick with the Holiday Inn. This one is NOTHING like the wonderful one in Shakopee. There was uncleaned urine on the bathroom wall. There was loud construction and the pool was closed. Not much for choices in the fitness room and the lady at the front desk was rude

When i booked my room i was unaware the hotels pool was under construction. Then when i checked in I again was not told the pool was under construction. So when i went to check out the pool I was not happy to see it not working. When i went to address this with management they said it was posted on the website. Well not everyone books thru the website like me so i had no idea. I explained that and wanted my money back. He then told me they had a contracted with anytime fitness pool across town. I said that is not convient as it is winter. I am not happy with this holiday inn which is privately owned and will never be returning.

Friendly staff and great location for what we needed. Some rooms are being remodeled and the rest definitely need it. Our first room had a broken toilet so we were moved to a different room. Second room had broken floor tiles in the bathroom that moved when you stepped on them! Both rooms were clean and comfortable. Also, it appeared the pool was down for remodeling or maintenance. We hadn't planned to use it but something to note if you are wanting to use the pool.

This hotel was perfect for the venue that I was visiting. I would definitely stay there again and suggest it.

The Holiday Inn Express in Chanhassen was excellent! Bed was super comfy and the room was spotless! The breakfast was plentiful, fresh and lots from which to choose! We will stay there whenever we visit the Twin Cities! Definitely a great value!

The staff was less than enthusiastic about checking in and helping me. The room was normal but the toilet was difficult to flush. The owner must be a cheap skate because the number of channels on the TV was similar to having rabbit ears on a house. Breakfast has good options but is crammed into one wall and everyone is waiting on the person in front of them. They should spread it out to the wall by the windows to spread people out. Parking lot is weird. They have parking on sides instead of upfront. I love holiday inns but this one isn’t great especially for the price.

Nothing special, very basic. The shower head would not stay in a usable position without being held. There’s an inroom coffee machine but you have to buy water to use it. Staff was nice and bed was clean and comfortable. Ok stay after a night at the Chanhassen Dinner Theatre.

We were here for a girls trip and everything was as described . Great location. Friendly staff

Good hotel. The partnership with lifetime when the pool and gym was out of commish was a nice touch.