비세일리아 플라자 공원 근처 호텔

호텔과 방은 매우 좋습니다. 직원들은 매우 도움이됩니다. 리셉션은 따뜻하고 미소로 따뜻했습니다.

The room was not clean but after a day of driving, dinner then sleep was all that we wanted. Around midnight the fire alarm goes off. Chaos. It clears, the one staff person in the hall says it’s an accident. Minutes later, the alarm goes off again. It’s one guest causing the alarm. No explanation. I and many others are out in the halls trying to understand what is happening. I hear the night manager telling the guest “one more time and you’re out of the hotel” but no explanation for all the guests in the hall. Poor customer service, lack of communication in an emergency, just a bad experience overall for my family and others. I will not stay here again.

Due to Covid-19, we did not travel for about 2 years. As of Apr, I had 4 free nights, three expire in Jun and one expires in Dec. I booked 2 nights at this hotel from Apr 17 to 19 with free nights. When arrived, we found that pool was not in service. My kids got really upset. One main reason I booked the hotel is indoor pool. They did not state that either on the web or app. In the night, I called Marriott to see whether they can switch the second night to residence inn. I called residence inn and confirmed pool working. The lady told me everything was set and I was going to get cancellation for Fairfield inn and confirmation letter for residence inn. I got confirmation letter in minutes but no cancellation. I called again and was told me since I was in the hotel so I had to talk to front desk to cancel. I went downstairs and chatted with front desk. The lady told me she would let manager know and everything was supposed to set by 8am next day. Next day I still did not get cancellation letter so came by front desk during breakfast. They promised again manager would handle it. Around 9am, we tried to checkout but Marriott system did not allow since it still showed as 2 days reservation. Front desk promised that they would handle it by 12pm and posted points to my accounts. It would take 2 to 3 business days. And two days later, finally my second night of Fairfield inn got cancelled but no points or free night was not posted. While stayed in residence inn, I booked second night with free night that expired in Dec. After one week, I contacted Marriott again. This time, a gentleman told me that there was no much hotel could do. He posted free night expire in Jun. I asked for free night expire in Dec or points since we do not have Jun trip plan. If Marriott did not mess up, for sure I will use Jun free night instead of Dec free night. He told me that's it and he thought the lady did everything right. Really got exhausted. For a simple problem, it took hours, calls and chats to fix. And finally got messed up and customer has to accept it. looks nice and professional but no one can help. Everyone promised but no promise really happened.

Stayed 2 nights and had a bad experience. Room was not clean. Bathroom sink was leaking. Bathroom door was jammed middle of the night. They did not change the room even when we had issue with the room we stayed in. Don't tempt with the breakfast option because all they have is bread toast. Overall it's not worthy at all for the amount that I paid.

The worst road noise I have ever experienced in a hotel! I was on the 2nd floor, east side of the hotel. Noise doesn’t usually bother me when I’m sleeping, but this was like you were outside listening to the freeway. They need to put in quality windows or some type of sound-deadening blinds (I heard all of this even though the window was closed and both sets of blinds were pulled down). The staff was friendly. The room was refreshed after the first night (I was there for two nights) and the staff did a great job. The front desk staff got me earplugs before my second night and they made a big difference in how loud the road noise was, but I had to take them out during the night because I don’t do well sleeping with earplugs. It was a terrible experience because of the freeway noise issue during the night.

The room was clean. There was no odor, even from the AC. The grounds provide a lot of grass for dogs. There is a visible effort by the management to make the most of what they have. That said, the rooms have obviously suffered the problems that druggies bring with them. There are patched depressions in the walls. Furniture is bolted to the wall (in fact, the only thing not bolted to the wall may have been a telephone cable and receiver). The TV sports security features that may be found in a corrections setting including a notice of a removal alarm that alerts the office. Most interestingly, the smoke detector is housed in a wire cage (possibly to prevent ********** from disabling it or to keep meth heads from disassembling it?). Also, while the parking is ample it was filled with a lot of new, low-entry vehicles used by those in unlicensed pharmaceutical sales taking advantage of easy-access, long term rental rates. The overhead fluorescent lighting is some of the most depressing and migraine-inducing I have ever seen. The green color on the wall is a color-blind attempt at 70s accent decor. A small part of the wooden floor was missing. The sound isolation is also not very good. The room did, however, provide materials for a DIY light diffuser (see photos), a necessity for those who may be prone to migraines. All in all, it was clean and blissfully average, but the smoke detector in the wire cage gave me some concern about the regular clientele that necessitated such a move.

I always enjoy staying at The Darling. Right in the center of town, Ivan securely park my car and walk to dozens of shops and restaurants. The rooms are are deluxe and I always get a great night’s sleep.

조금 오래 되었지만 위치랑 수영장 등 편의 좋았어요. 주차 10$은 생각하지 못한 지출

이것은이 아름다운 호텔에 별 5 개를주는 것입니다. 우리는 확실히 다시 돌아와서 캘리포니아 비살리아에 있는 Comfort Suites Hotel에 머물 것입니다. 장소는 깨끗하고 고객 서비스와 전체 직원은 프론트 데스크에서 끝까지 탁월합니다. 맛있는 조식 공간! 우리는 2 박 동안 머물 것으로 추정되었지만 악천후 보고서로 인해 1 박만 머물기로 결정했습니다! 그러나 우리의 밤 체류는 매우 편안하고 집처럼 느껴졌습니다! 프론트 데스크의 멋진 여성들에게 감사합니다.. Dominique, Maria 및 Alisha는 내가 그들의 모든 이름을 올바르게 얻기를 바랍니다 :-) 그리고 우리 아침 식사를 돌보는 매우 정중 한 여성 Gabriela. 멋진 경험을 해주셔서 감사합니다! 모두 별 5개!