퀄리티 인 & 스위트 루터 글렌(Quality Inn & Suites)

Good value but the room needed attention. Bathroom could use a good cleaning. Ceiling had old water leaks. Curtains were broken. Bed was clean an comfortable.

Very disappointed with my stay. First of all after arriving and speaking with the gentleman, he acted like we had not already paid for a reservation and was trying to get information for us as far as what we want and we had to tell him what we paid for. He advise us not to go through the software next time. After finally getting what we pay for which was the suite. The room was very dirty and only one heating system work, and when I went to wash my hands, all the water went on the floor since the plumbing was missing. We went back to the desk to see him, and we caught him urinating with his door open. He had to excuse himself as we waited for him to come back to the office. He could not find us another suite after we had paid, we had to settle for a regular room for the price we paid at that time we were so tired didn’t matter. The hallways were smelly and dirty, and at the end we decided to skip breakfast, and we departed as early as possible that we could get out of there and will never return.

This place is a real joke....the professionalism is very poor. The owner came in the eating area yelling at me that i couldnt have a the light breakfast that they have here because i booked through ******* for my booking.....had a email stating that there was a breakfast from 6 to 9 am for guest....and nothing being said otherwise. I have never been so embarrassed in my life. I had booked another 2 nights and canceled as quick as i could get back into my room. I will never look this way again muchless book a room. No one is at the desk....ring a bell and they come from a room upstairs. This place is truly not worth staying. Close the doors if this is how you speak to your guest.

Just plain gross. The pictures online were a total catfish. Lobby was nice and front desk clerk was pleasant, but that’s about it. Run down, smelled of cigarettes and reeked of ****. Doors to outside had caution tape on them. The sink wouldn’t drain. And the “free breakfast” was a total joke. Some tiny bagels and gross cereal.

Currently undergoing renovations in many areas. Room was comfortable and quiet. Breakfast area overwhelmed by number of guests, so skipped eating onsite.

Bathtub looked like it hasn't been cleaned in centuries, we were moved into another room and it wasnt really any better. Bad odor throughout the hotel and we ended up checking out hours after we checked in

The shower was very bad. The water barely diverted from tub spigot to shower head. Nearly unusable.

The manager accommodated my ankle injury by moving me to a room with the shower facing the correct way. They helped with my luggage. The breakfast was great! Will stay here again!

I didn’t take a pic of the cockroach I had to kill when I walked in my room This is the WORST hotel ever Do not stay here keep driving