발라프란카데지라 Jardim Privado da Quinta Nova 근처 호텔

리셉션에 도착하면 괜찮아 보이지만 방에 들어가면 부유 한 바닥이 조각 사이에 열려 있고 욕실의 일부 청소가 잘되지 않은 부분이 있음을 발견합니다. 아무데도 없는 한가운데에 있지만 도시에서 멀리 떨어진 곳에서 일할 곳을 찾고 있다면 매우 유용합니다. 아침 식사는 음식의 품질에 비해 그렇게 좋지 않았고 비쌌습니다.

Me and my partner booked the hotel for 6 nights. I had to lengthen our stay which was no problem with the hotel staff and they were very helpful and kind. Our room didn’t have the greatest view as it was directly across a Toyota dealership however we weren’t overly bothered about it. The room was very clean and so was the toilet, they provide a small fridge and a cupboard with a safe to place belongings. Our bed was very comfortable and served us well. They also offered free drinks downstairs in the hot drinks machines. They offended parking for cars and optional room cleaning service daily. The hotel is roughly 5 minutes driving away from the airport. Overall we had a great stay at the hotel ! The only problem we encountered which is the reason for 4 stars is that our toilet shower had an annoying problem with the temperature, it would go from warm to really cold and then proceed to really hot. Apart from that we had a great stay and we would recommend the hotel!

I am deeply dissatisfied with the online booking service offered by Zenhotels. I made a reservation for what I thought would be a private room with 2 pets allowed and made a payment of 97 euros, which according to the booking confirmation received, was the total amount for the reservation. I was supposed to only pay 6 euros for the tourist tax and 10 euros per pet for the entire stay. Upon arrival at the hotel (WOT Lisbon Nomad), I was informed that the reservation I had made did not correspond to a private room and that in order to get one, I would have to pay an additional 234.51 euros on top of the already paid 97 euros (this would be for the upgrade to a private room + 10 euros per day per pet). Obviously, this news at the time of check-in and with such a price difference (more than three times the original value) makes it almost impossible for the customer to seek an alternative. Furthermore, I tried to explain to the hotel that the website was not very clear about private or shared rooms, as the room description did not indicate that it was shared. Additionally, it did not mention that the payment for the pets was per day rather than for the entire stay. The person responded that if the website did not have complete information, it was not the hotel's problem. I countered that if they were selling their services through third parties, they are just as responsible as the website promoting them to ensure that the information is accurate; otherwise, they are complicit in a scheme to deceive customers. Finally, I decided not to proceed with the proposal because I found it disrespectful, an excessive charge compared to the original offer, and unprofessional. Therefore, I feel that I was cheated out of the 97 euros that I paid and that I could not use the offered service.

Room was very nice, clean and spacious with a beautiful view. Staff was friendly, food had good choices. Business facilities were good, although air conditioning in conference room could have been a bit easier to control. Hotel is located in a beautiful area, bit far from the city.