We love coming there for US Holidays. Anytime, really, as long as it is during off season. Your desk staff was warm, professional, and very helpful. The ladies that cleaned our room were very good, fast, and friendly. All the staff we met were wonderful, with one exception: a resident in 303 had a guest one night who was a horrible smoker. It filled the hallway, especially strong at our door for 304,our room. The smoke even began to come through the wall in one of our bathrooms sharing a wall with 303. When we complained about it, we had to follow up three times to get results. They told us that the resident in 303 absolutely denied it. Your staff should have inquired at the door of his suite, then he would have not been able to lie. We must have a non smoking environment. My wife has asthma, and this smoke irritated her significantly.Thank you,
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