From the time I arrived, I was given personalized attention in a warm, welcoming manner. My reception, provided by Maxwell, was smooth. He introduced me to the facility in great detail. My room, #7 Congo, was a standard double room great for solo travelers. Crisp sheets covered the comfortable bed, and in the bath a rainfall shower in a rustic setting along with standard amenities and crisp white towels. Amelia, who works with Maxwell for reception and requests, assisted me during the day with reservations and taxi requests. Speaking of taxis, this facility is not in town, and regardless of what Google Maps may instruct you, it is not walkable. The staff will warn you. Just use a taxi! A few tips: 1. There are no eating facilities here. However, a made-to-order English breakfast is served along with cereals and juices in the morning. For any other meal, your hosts are happy to order food for delivery. 2. There is no television or phone in the room. They provide good internet. 3. The room had a variety of plugs. I found one for American, British as well as type N for South Africa. 4. Any water you find in containers in your room or reception is purified. They provide a purified dispenser and purified ice in the outside bar area.
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