그랜드 호텔 뒤 락(Grand Hotel du Lac)

酒店坐落在日內瓦湖畔，距離火車站步行約10分鐘，火車站出來乘坐公交車4站可到，非常方便。酒店法式優雅，裏面放置了很多古董花瓶畫作。

這次入住Grand Hotel Du Lac Vevey非常失望。首先是硬件設施太老化。大湖景房的地板居然凹凸不平，踩上去搖搖晃晃。浴缸下水不暢。早餐服務水準太差。我們訂的是帶早餐的，居然被服務生很不禮貌的兩次確認。我們開車過來的，酒店室外每晚停車費40瑞郎。離店的時候提醒他們修理地板。居然很不在意的樣子。價格是絕對的瑞士五星價格，服務實在太糟糕。真不知道某紅書上為啥給好評。總之不會再來，也不會推薦給朋友。

服務很到位

Stay was very relaxing and we did enjoy our time in this luxurious hotel. The staff was very friendly and helpful. We did dine in the restaurant and the ambiance and food was wonderful and delicious. We can only recommend.

Such an elegant hotel! Beautifully decorated and very boutique-minded, with friendly staff members and great gastronomy. We had a lovely dinner at the bar and an enjoyable breakfast the following morning. Many thanks to Maria & Nildo at the f&b area for their professional service as well as to Mrs Mölling and Mr Hops for their wonderful hospitality.

No priority for regular customer I feel very sad for that because No priority for regular customer they send for me voucher for my birthday for discount but they not give me the discount because in booking they have same price

I had formerly stayed at this property Spring 2023, and it was amazing! I had the same wonderful experience during my stay this time - quality of services, attentiveness and warmth of staff, comfort and coziness of the hotel truly wonderful! It was great to experience the same level of consistency!

I wanted to take the time to write a review which I almost never do just because I was so amazed by the OUTSTANDING service in this hotel. Not only is it beautiful, but the staff truly goes above and beyond to make your experience memorable and pleasant. Definitely recommend 10/10 and the lake views are stunning!

Very nice property with a great staff. Only negatives are location on an unattractive street and room size: my “superior room” was one of the smallest hotel rooms I have ever stayed in.