We ordered a room for 4 ( 2 adults and two little children). Asking for a baby crib for our little one at the reservation page website - at the time of check in we were asked to pay an extra 15 euros for it (it was actually the first hotel we visited in europe that requiers an extra cost for it). The receptionist started to argue with me with a mocking rude face that we should have known about it and it is obvious to all even though it was not written anywhere. When we refused and asked to cancel the baby cot, he then decided to give priority to the next guest after me, having me wait with a mocking smile for at least 10 minutes after accepting to deal with my request. The room was outmoded, low lightened had squicking doors, with a narrow and a bit challenging to use shower. Breakfast was ok though full of carbs. Location is far from center.
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