호텔 로열 빅토리아 - 바이 R 컬렉션 호텔스(Hotel Royal Victoria, by R Collection Hotels)

Great location with an amazing view of the lake. The breakfast was very good, helpful staff.

이 호텔을 꼭 추천하고 싶습니다. 귀하의 숙박을 완벽하게 만들고 싶어하는 멋진 미소와 도움이되는 직원. 세심한 서비스와 함께 훌륭한 아침 식사. 페리 및 기차역까지 무료 셔틀 서비스가 제공됩니다. 벨라지오, 메나지오 및 주변 산의 웅장한 전망과 함께 코모 호수가 내려다보이는 매우 넓은 발코니 침실이 있었습니다.

매우 열악한 서비스 - 직원이 무례하고 우리를 매우 불편하게 만들었습니다. 여기가 아닌 친근한 곳을 피하고 머무르세요. 매우 중앙에 있기 때문에 부끄러운 일이지만 직원은 실망했습니다. 우리는 더 이상 돈을 낭비하고 싶지 않았기 때문에 일찍 떠났습니다.

저는 호수가 보이는 고급스러운 객실에 묵었습니다. 하지만 이 호텔은 미국 단체관광객들이 이용하고 있어서 가든바와 조식라운지에서는 모두들 큰소리로 이야기를 나눴습니다. 호텔 경영진은 다른 손님들을 위해 신경 쓰지 않았습니다. 이런 단체관광을 수용하는 것이 호텔로서는 수익성이 있는 것은 사실이지만, 질 좋은 숙박을 기대했던 이들에게는 실망스러운 일이었다. 광고된 이미지에도 불구하고 호텔은 고급스럽지 않았습니다.

Extremely beautiful property on banks of lake como Open the window and gasp at the magnificent view of lake como From the room , you can see other towns in the distance Good size rooms but bathroom is tiny Which I guess is standard for Europe Extremely professional and courteous staff , very young staff and very helpful , anytime of the day , they go out of the way to help you even if your requests are not standard , the concierge ( sorry forgot his name ) was very helpful in arranging and booking lunch and dinner at various restaurants Very good spread at the breakfast table The girl who seats you and the staff at the breakfast area are very warm and always attentive

Pros: - incredible view - they upgraded us to a room with a balcony - complimentary taxi service to and from Varenna station - polite staff - excellent location - grill restaurant is quite good. In particular the Sacher dessert was excellent - outside restaurant area has an incredible view - we were granted free entry to Villa Cipressi, which was very kind Cons: - Lunch restaurant outside is really quite poor. Our food took a long time to arrive, and the fillet was lukewarm. Re-made and still lukewarm. Rather expensive, might I add. - The swimming pool looked dirty. We did not use it

Ugo Rossi, the hotel concierge, had booked a car for us to take to the train station in Milan where we would proceed toVenice. There was a serious accident that day and all traffic came to a standstill, meaning our driver couldn't get to us in time. Ugo sprung into action and managed to convince the driver to take us all the way to Venice so we wouldn't miss our concert and birthday dinner plans. He was calm and extremely competent, as well as warm and engaging. I don't think we'll ever forget him!

This was a wonderful hotel. Historic, beautiful and right on the water. We were here at an extremely hot period and grateful for the air conditioning. Breakfast was included which was lovely. The view from our balcony overlooking the lake- amazing. Lovely beautiful historic hotel.

There is an old world charm to the hotel and the staff was helpful. The Church bell goes off at 7am so try not to be on that side if you’re not an early riser. There is a convenience store within easy walking distance. We were here on a Rick Steves tour. The ferry is less than a 10 minute walk.