호텔 산투르

I have already raise the complain for the same and initiate the refund process.. Get the worst room at the hotel

The Hotel was good and good location it's near by temple and ganga ghat and it's near by shopping market and staff was so nice and behave manner . And room was good and restaurant all items are tasty .l highly recommend pls visit Hotel santoor 🙏

The rooms were not clean and were smelling terribly bad. The breakfast menu was very limited and repeated for all 3 days. Moreover, the restaurant within the hotel was very substandard. Last but not least, the washrooms weren’t clean and had limited toiletries. Overall it turned out as if I was staying in a 2 star hotel…!!!

Poor Service Quality and no Customer centric focus. we have booked the Deluxe Room with Breakfast availability. while taking breakfast, items were limited and later no sufficient food was available after 1 hrs..Guests were waiting and it's been too late. while asking for reason for waiting, Manager was not supportive enough to manage the situation. Pros: Rooms was spacious enough for the family. Overall stay experience was not satisfactorily. no recommendation to visit again this hotel.

The room was ok but the washroom was not nice. We were triple sharing the room, so instead of an extra bed they gave us a mattress, the blanket of the extra bed smelled and was of a very poor quality. We just had to spend 5 hours, so it felt manageable.

A group of friends and I got five rooms at Hotel Santoor for two weeks. We had a great time while we were there. The staff was very kind and courteous. They went above and beyond to accommodate our requests and needs. They have recently updated all their amenities, so the rooms and bathrooms were clean and modern. It was also located in the center of the city, which made it really convenient to get anywhere we wanted quickly. I would definitely stay again.