The terror started when they picked us up from the airport only to tole we had to walk the remainder of distance which we 15 minutes with all our baggage. They said it was due to the festival, however there were tuck tucks going down the road but they wouldn’t get us one. Then we arrived to our room and it was infested with bugs. All over our bed and in the bathroom, on the walls. The door to our room had holes in it where bugs were crawling through on the floor. When we told the front desk staff we were told “it’s because it’s near the river.” The wifi didn’t work in our room, we had to stand outside the room in the outdoor hallway to have wifi. It was the most disgusting hotel I’ve ever seen in my life with faeces on the outdoor hallway on the way to our room. Horrible customer service. Do not stay here.
번역