Namale Resort & Spa – All Inclusive

Bula It was great and exceeded our expectations. Food, amenities and facilities were top notch. What was incredible, and made all the difference, was the level of service by the staff (all of them). The people were extremely friendly, sincere and happy to please with any request. I put that in my feedback at the end of our vacation. Vinaka vaka levu A&M, Brisbane

Great food, service & activities. Super friendly staff; special shout out to Paul (guide) & Christian (dining). Exposure to local culture was a bonus. Very chill place, stayed only 4 nights; too short a visit. Would definitely come back and stay longer; 6-7 nights would be ideal.

This is not the Four Seasons, but it offers good value for money in a gorgeous setting with many facilities. Infrastructure 5/5 - Impressive beach front villas - Quality furniture all around - Nice gym, impressive spa, crazy play room - Large resort with plenty of small private places to dine/relax/propose... - A stone throw from the Savusavu Airport Service 3/5 - Housekeeping visits inconsistent - Restaurant staff unequal, some nice, some almost rude - Room service hands you the tray of wrapped plates, etc, for you to arrange, and forgets items. - Spa staff seems to be annoyed by visitors requests - Golf carts rarely come Food 3/5 - Restaurant is set menu (that you apparently cannot get in room service, which is essentially American bar food) - Uninspiring menus not well executed - All inclusive is good, but alcohol is all very low shelf

My husband and I celebrated our 30th wedding anniversary at this resort. It was an awesome experience. The rooms, food and the drinks were all top-notch. We spent several days relaxing at the spa, which was also amazing as they set up a very special massage and pedicure service for us. The staff was exceptionally welcoming and made us feel right at home. I would definitely recommend this resort and I’m looking forward to returning. * it’s the tropics, so you will see ants, spiders and a geico — but sparingly. They sprayed for mosquitoes, but where still a few floating around. They provide you with tropical strength bug spray and repellent in your room and throughout the resort.

Namale was our final stop on our trip to Fiji. We had high expectations coming here, and our experience was truly above and beyond what we had dreamed of. This is a true 5star resort in every aspect. The grounds were immaculately maintained, our suite was very private, romantic and had a plunge pool with stunning views, the food was top notch and the staff were out of this world. They made us feel so welcomed and pampered from the moment we arrived until the moment we left. The activities team was amazing - especially Christine who went out of her way to take us on incredible snorkelling adventures. Looking forward to coming back one day!

The biggest downside of Namale is there is no swimmable beach whatsoever. There is a small grassy area with several lounge chairs & a hammock, but there is no sand, just craggy rocks and dead coral which prevents you from getting in the water. At low tide we were able to wade in up to our ankles and during the guided reef walk there was nothing to see because the reef is dead and there is very, very little sea life in evidence. Because divers had reserved the resort’s boat for their excursions, sadly there were no trips to the sandbar, and yes we could have booked this with an operator in town and pay double to price Namale charged, it was too much of a hassle to be bothered. Another disappointment was that in the bures, only the bedrooms were air conditioned. We were in Duavata, which was one of the largest and most expensive ones with multiple rooms inside, and it got quite warm inside the bure once we walked out of the bedroom. We also had a dining room in a separate hut, and inside that, there was no air conditioning at all. Except for walking through to go to the second bathroom, we were unable to utilize it at all because of the heat. We booked Duavata, which was way above our budget, and one of the reasons was because it had both inside and outside showers. Sadly for the first 2 days, there was no hot water in either of the 2 outdoor showers, and when we spoke to the ladies at the front desk, they informed us that those showers were unheated. This was a tremendous disappointment to us both. However, when I spoke to Nowdla, the general manager, she informed us that the showers would be fixed immediately and we would indeed have the hot water we required. Sadly only one shower was able to be repaired, with the second one requiring new equipment which would not arrive until after our departure. One has to question why the showers were not tested and repaired prior to our arrival. Duavata needs some love and updating, and the ants can be a bit of a nuisance. The food was far from 5 star, and during the first few days, it was barely adequate. The picnic and room service menus needs much more expanding and offers limited choices. However after speaking to Nowdla, the general manager, she set up a consultation between the chef and us, and the result was that it was vastly improved. Do not hesitate to speak up and let the staff know about ANYTHING which is lacking or that you desire because they will accommodate you in any way they possibly can. You want lobster, they will get it for you. When we voiced that we loved the mud crabs with a sweet chili sauce, the chef made it for us again, with the original recipe which was fabulous, but also with a special Fijian preparation which the ladies in the dining room recommended. Likewise, the bartenders Kevin and Errol made our favorite cocktails to accompany it all. In fact before we departed, the recipes we loved were printed up for us and mason jars were filled and sealed for us to ta

Warning to prospective vacationers, this is not a five or even three star resort. The resort is quite old and has not been maintained well. It starts from the moment you are picked up in a less that average vehicle. They drop you at reception and be warned the mosquitoes are vicious and the itch they leave behind is insatiable. The golf carts that drive you around are incredibly old and in need of service and the drivers are very quiet. We ordered room service the first day and it took forever even though there were only 4 couples at the resort at the time. Overall the food was far from great - nothing is seasoned and everything was over cooked and very mediocre at best. Service was ok yet very slow. The staff were friendly but you could tell they don’t strive to give you an amazing customer service experience. Did the sand bar tour for an extra $100 and again old boat and the sand bar had garbage all over it and mostly crown of thorns to see while snorkelling. They give you a mayo based sandwich for lunch that was in a hot cooler for hours (who does that). I guess the resort is owned by Tony Robbins but he sure doesn’t put any money back into the place and we felt ripped off quite frankly. Other factors, gym was ok but very old equipment as units are apparently hard to get. Cultural shows were ok but felt forced (touristy). Bugs are wild, ants everywhere and spiders and roaches in the Villa every night as there are dozens of entry points they can’t be sealed. Our pool, although large in our Villa was not treated properly and my Wife and I received skin infections as a result. Wifi only in our room and at reception and it’s spotty and weak at best. Spa was nice although we asked for 2 female massage therapists and ended up with a man and woman. Not sure how hard that was to get right. Booze is plentiful. Bowling alley was cool but only one of two lanes worked. Power goes out a lot and their back up generator is also sketchy. Solid 2 of 5 but if your expectation is top notch food and service in a somewhat protected from the ravages of nature environment, you seriously need to be somewhere else.

Namale is a beautiful location with a welcoming staff, however we were honestly very disappointed we paid such a premium to stay there as it was not a positive experience. We booked our stay with Venture Fiji. We expressed our desire to do lots of scuba diving and relaxing. We were assured Namale was the best place for this. At the time of our stay, Namale had not had a working dive boat for months, despite heavily advertising dive trips. We were not informed prior, and I even had emailed them a few weeks before our trip to inquire about dive packages, and they gave no response. Seeing as how our main reason for choosing Fiji was the excellent scuba diving and we had to amend our itinerary to skip the Mamanuca islands, I was excited by the convenience of having the dive boat on premises. If we had known ahead of time that we couldn’t dive there, we would have rescheduled our trip. We burned at least 2-3 hours a day just waiting for disorganized drivers and being shuttled between Namale and Jean-Michel Cousteau, which also means we missed breakfast, lunch, and all planned activities at Namale on the 6 days we went diving. Bummer. On the few days we weren’t shuttled off-site to dive, it stormed too hard to do any activities (rain is not their fault, I just can’t speak to how fun any of the activities are— we weren’t able to do a single one). The meals we did have at the resort were mediocre. Our room “Rosi” was spacious with beautiful views so we wouldn’t have minded spending the majority of our free time there. Unfortunately the room was in a shocking state of disrepair— including brown tap water that was never fixed (we were unable to use our jacuzzi tub and took the majority of our showers at the spa), our private patio hot tub was out of order, there were squished dead bugs covering the projector screen and curtains, and we had to call IT to come repair the wifi and TV literally every single day. Not at all the quality I was expecting considering the hefty price we paid for a top-tier suite at the advertised “#1 Resort and Spa in Fiji”. Overall, the spa treatments were the main redeeming quality of the resort. I have zero complaints about the staff’s hospitality. We completely understand that Covid has disrupted the supply chain in many ways, but I wish we would have been warned by our travel agent or hotel before we arrived. Clearly no one has done a quality check of this resorts in years. I put off writing this review because I reached out to both Venture Fiji and Namale first in order to voice my concerns. We were not given so much as an apology and as such I feel the need to warn possible future travelers what they may be in for. With that said, I would be remiss if I didn’t mention that the dive shop, staff, and facilities at Jean-Michel Cousteau Resort were top notch. We had an amazing time there. If we had to be sent to another resort I’m glad it was that one. I would highly recommend my friends and family to stay at JMC for

My husband and I stayed at Namale for a little over one week last year, and could not have imagined a better experience. It was a long trip to get there, but the breathtaking location, friendly and attentive service, and delicious fresh foods made it absolutely worth the travel time. Our villa included a plunge pool, hot tub, indoor and outdoor showers, three private decks, a staircase down to our very own private beach/ocean access, and a pool table and giant movie projector screen. Everything (with the exception of the evening couples and private spa experience we did) was included! We were driven to a private picnic at a waterfall were we could go swimming, had a candlelit dinner on the beach under a rock formation, were taken to a snorkeling location and had a private tour, took a bus into town and toured the market and shops…the options felt unlimited. The bowling alley was also a fun spot! My husband and I hope to go back again at some point in our lives, because we both agree it was one of the best trips either of us had ever been on.