Outstanding staff and service above and beyond. Loden will be our first choice whenever in Vancouver from now on. Several small touches that made us feel special: Mentioned we were celebrating our anniversary at check in, and champagne was delivered to the room; engaging front desk staff who greeted us by name and remembered the plans we'd shared and asked about our experiences visiting BC. Nightly carafe of ice water at turn-down, along with small snack treats; luxurious Frette towels (bath sheets); great shower and soaking tub; fast elevators. Good happy hour at hotel restaurant, Tableau.
Some of the built-in drawers/doors in room are showing their age, but the room was comfortable and relaxing and we slept well.
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