베스트 웨스턴 플러스 밴쿠버 몰 호텔(Best Western Plus Vancouver Mall Dr. Hotel Suites)

I was in a tight spot at 0300 and needed a room for two nights. The employee was in the middle of her night audit and got me checked in with an upgrade. Really meant a lot that she was so courteous and kind. Love best western

Enjoyed our stay...good beds. Wonderful breakfast, with excellent choices and refilled frequently. Family enjoyed the pool. Hot chocolate and coffee machine in the lobby was a real plus!!!! Planning on coming back when needing a place to stay in the area.

No shuttle service, we were waiting for more than one hour for our room previously paid it.

Roommate alway clean. Staff is always amazing. Nice amenities. Breakfast has a great variety.

We had to ask for more pool towels a couple times. When I went to check out and no one was at the front desk. I asked multiple other workers because I didn't want to be late checking out. Someone finally came to the front desk after I called from my cell phone to the lobby.

After going to bed, someone unlocked my door with a key (not mine). It turns out they assigned my room to someone else when they arrived around 9:30 PM. This was not good!

The staff was very accommodating and polite. It was very clean. The rooms were Very large. Overall experience was excellent.

Room reeked of animal. We understand that we stayed in a pet-friendly room but the oder was nauseating. Had to buy air freshener to use. Staff provided inconsistent policies about late check-out. Breakfast gave both me and my partner stomach illness.

Micky was beyond awesome in helping us! We checked in to a Days Inn just down the street, and it was beyond horrible - dirty, tiles falling off in bathroom, hall carpets hadn't been vacuumed in months. We couldn't stay there. Drove down the street and found Best Western. Micky was at the front desk and was over the top awesome in helping us. She had one room left, and we got it. She went over and above helping us, and we're grateful. Should have booked Best Western the first time!! Vancouver Mall Best Western is tops. Great service, great breakfast, clean - met all our expectations!