The hotel is very outdated and certainly not 4* quality. The rooms are very basic, bed uncomfortable and feel like they need an upgrade. We asked for an iron to use in our room and had to ask the staff repeatedly to then be told there was only one for the whole hotel. We were then told if we want one quicker we should use the paid for service. Not a response I expect to recieve in a hotel. Whilst we stayed, the hot water stopped working, this of course is something that probably was out of the control of the hotel, but the staff were unapologetic.
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