평점의 신뢰성 보장을 위해 단순히 평점의 평균을 계산하는 대신 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 최종 평점을 결정합니다.
실제 투숙객 리뷰
위치4.3
시설4.3
서비스4.3
청결도4.3
검색 조건:
정렬 기준:
모든 리뷰(14)
높은 평점 리뷰(10)
사진/동영상 리뷰(1)
평점 낮은 리뷰(2)
Jon519
투숙일: 2024년 5월
가족
3.0/5
작성일: 2024년6월25일
This resort is in a beautiful area. The town of Vail which is a short distance away was well maintained. The resort however is not up to the standards of a Marriott Vacation Club. Having been to many Marriott Vacation Clubs across the country we found this one to be the worst one we have been too. Saying that the two bedroom we are in is well stocked and the rooms appears to have some newer furniture and new carpets. The beds are very comfortable and we haven’t heard anyone else in other rooms. The pool however is very dirty. The drains around the pool were all backed up with murky water sitting around the drains. The pool looks very dated. The gate didn’t latch properly. And the flooring around the pool is flaking off. Although the rooms look nice the exterior of the resort is worn out and old. I would try and find a better place in Vail if you have the option. This appears to be an RCI resort rather than a Marriott Vacation Club.
번역
숙소 답변: Thank you for your review. We apologize for the negative experience you faced during your stay. Our team takes your feedback seriously, and we will work to improve in these areas. We appreciate you giving our resort a try.
cindywies
투숙일: 2024년 8월
가족
4.0/5
아주 좋음
작성일: 2024년9월25일
The streamside Evergreen at Vail was very comfortable, with a full kitchen and bedrooms. Our room had stacked washer and dryer. Also, it was conveniently located near Beaver Creek and West Vail. The concierge was expecially helpful with suggestions for hiking. The only negative point - we couldn't see the nearby creek from our room. However, we could see it when we went to the outdoor pool. Lovely place!
번역
숙소 답변: Thank you for leaving a positive review with us. We greatly appreciate you feedback, and hope you visit us again soon!
리뷰어
투숙일: 2024년 6월
기타
1.0/5
작성일: 2024년7월22일
We recently stayed at Marriott's StreamSide in Vail, CO, and were granted a late checkout. However, when we returned to our room before the agreed time, housekeeping had removed all our items, including over $300 worth of food and drinks plus some personal items. The hotel manager, Daniel, initially promised compensation and a free stay but has since been unresponsive. This lack of follow-through is highly disappointing and unprofessional. I would not recommend this hotel due to their poor handling of guest issues.
번역
Amy M
투숙일: 2024년 5월
가족
4.0/5
아주 좋음
작성일: 2024년6월1일
Very nice property for traveling with family. We had a condo with 2 bedrooms and 2 bathrooms, with a very nice kitchen and living room, with a fireplace. It was perfect for us. The location is a bit far from Vail Village, so it's not optimal if you don't have a car. The pool and activities are in a different building, so that also was a bit tricky to navigate in the snow. Other than that, great property.
번역
숙소 답변: Thank you for your review. We appreciate it, and hope you enjoyed your time at Vail!
C1635HIlisar
투숙일: 2024년 5월
가족
5.0/5
강력 추천
작성일: 2024년6월1일
We had a fabulous time staying here! Check in was a breeze, and JJ at the counter made it easy. We needed a unit that had few/no stairs, and she accommodated us! We used the hot tub several times in the four days we were there and saw some wildlife there, too! Our unit was clean and very comfortable. The beds, bedding and pillows were amazing. We would absolutely book this again.
번역
숙소 답변: Thank you for your positive review on our resort! We appreciate it, and hope you visit us again soon!
Natalie C
투숙일: 2024년 4월
가족
1.0/5
작성일: 2024년5월27일
My Mom is a Marriott Vacation Club member, which is why she picked this location for our family Easter trip. We had a situation where my ski flew off of the shuttle where it was not properly secured. I had my skis on the back of the shuttle, and when we arrived at the property, only one of my skis was there. The driver and I went back to look at the pick up location, to see if the missing ski was left behind. When we got back to the resort, my boyfriend and I looked up and down where the shuttle drove between the pick up and drop off spot. We found my ski propped up on a wood post on the side of the frontage road. Someone had saw it on the road, pulled over, picked it off the road, and propped it up. I did find there was damage on the ski and reported it to the front desk, and hoped I would receive compensation for the repairs as the damage was a result of falling off of the Marriott shuttle. I had to get my skis repaired at the shop, resulting in losing a ski day, and personal money on the repair. These were brand new skis and bindings and after communicating with Liberty Mutual, they denied my claim saying that Marriott was not responsible, and would not reimburse for the damages. The reason I write this review is because my Mom had reached out to the property GM directly, who said he would get back to her but never did. She had her own issues with a mouse in the condo and never received any acknowledgement of the situation or mine. Mistakes happen, but this is a big mistake and a very dangerous one that should be addressed. A ski flying off of a shuttle can cause serious damage and the outcome could have been much worse if the car behind us had not stopped before hitting the ski. I wish this property would acknowledge and apologize for the inconvenience that was caused, and I hope they learn from this, and look at the safety of their ski racks so this never happens again.
번역
숙소 답변: Thank you for your review. We apologize for the negative experience you faced during your stay. To further address your concerns, please contact our Customer Advocacy team at 800-860-9384.
리뷰어
투숙일: 2023년 5월
기타
4.0/5
아주 좋음
작성일: 2023년6월29일
We love this resort, I do have a few suggestions, however. There aren't any balconies at this building. If that is important to you, try the other building. The TV are not smart tvs. The pool has been out of commission since April, so everyone is in the one hot tub and it is on occasion crowded. The views from the hot tub are gorgeous! The staff is friendly. The unit is extremely clean and updated. Housekeeping did ask us to take out all trash and recycling and run the dishwasher before we left. The location is just perfect a 4 mile bike ride along the bike path into the 2 main villages. We have stayed here before and will return again. The shuttle is nice, but not always prompt. We had quite a wait at Vail transportation center to get home. there was a greyhound there going to Dallas at the same time, so the transportation center was really crowded. There was also another family waiting for our shuttle with a crying baby. A few more activities on the schedule would be nice. The saunas and fitness room are nice. The fitness room is a good size and has everything you may need.
번역
숙소 답변: Hi, thank you for your review of your stay at Marriott's StreamSide Evergreen. We are delighted you had an enjoyable off-season stay with us! We are happy our accommodations and location met your needs but apologize for the shuttle delay for your return. We hope to have the pleasure of hosting you on a future visit!
리뷰어
투숙일: 2022년 12월
기타
4.0/5
아주 좋음
작성일: 2023년1월31일
Wonderful property, especially for the price. Very pleasantly surprised with how spacious the suite was. We had a full kitchen and plenty of breathing room for our family of 5. Hot tub right out the back door, as well as a raquetball/basketball court, ping pong table and indoor/outdoor pool in the main building. Staff was very attentive. Very conveniently located right off of I-70. We would have stayed longer if we could but had to get kids back to school after a 4-day weekend. This property will be on our short list next time we're planning a trip to Vail.
번역
숙소 답변: Hi, thank you for your review of your stay at Marriott's StreamSide Evergreen. We are delighted that you had a great stay with us! We are happy our accommodations and amenities met your needs. We cannot wait to welcome you back for another visit!
리뷰어
투숙일: 2022년 12월
가족
4.0/5
아주 좋음
작성일: 2023년1월31일
We’re Marriott Vacation Club owners & decided on this place for an August stay mainly because it was available and not pricey since most people go to Vail in winter. It was a nice place to chill. Activities are mostly for the outdoorsy: biking, hiking, etc. The clubhouse is basic and a little dated. No restaurant or mini mart, but we never had to wait to play billiards or ping pong whenever we wanted. They’ve turned a racketball court into a half basketball court, which my kids enjoyed. We often had the fitness facilities to ourselves. The resort is a short drive or shuttle ride to the village. It is close to 2 supermarkets - you could walk in 25-30 minutes. The room was spacious and the view of the stream was pretty. No balcony in our building, and the kitchen was cramped. Otherwise a very nice room.
번역
숙소 답변: Hi, thank you for your review of your stay at Marriott's StreamSide Evergreen. We are delighted that you had an enjoyable off-season stay with us! We are happy our accommodations and location met your needs, and the kids enjoyed the basketball court. We hope to have the pleasure of hosting you on a future visit!
리뷰어
투숙일: 2022년 12월
기타
5.0/5
강력 추천
작성일: 2023년1월31일
This is one of the best Marriott Vacation Club Hotels I have stayed. The kitchenette is quite well equipped. There's a shuttle that takes guests to Golden Peak, Lionshead or Vail Village. Safeway market is right in front of the hotel. So, this is a great place to stay. The staff is wonderful.
번역
숙소 답변: Hi, thank you for your review of your stay at Marriott's StreamSide Evergreen. We are delighted that you had a great stay with us! We are happy our accommodations met your vacation needs. We cannot wait to welcome you back for another visit!
리뷰어
투숙일: 2022년 12월
커플
5.0/5
강력 추천
작성일: 2023년1월31일
This is a lovely choice if like us you are using a time share exchange week. Even in the COVID era there are nice amenities including a swimming pool, hot tubs, a steam room and sauna. Our suite was ample, very clean and well equipped. There's a big laundry room in the building.
번역
숙소 답변: Hi, thank you for your review of your stay at Marriott's StreamSide Evergreen. We are delighted that you had a great stay with us! We are happy our accommodations and amenities met your needs. We cannot wait to welcome you back for another visit!
리뷰어
투숙일: 2022년 12월
가족
5.0/5
강력 추천
작성일: 2023년1월31일
What an awesome property! Check in was super easy. They even had a birthday gift for my 10 year old as we were celebrating her birthday. She was thrilled! We had a 2 bedroom villa. It was super clean, the beds were comfy and they had everything we needed in the kitchen including coffee and tea. There is a Safeway you can drive to and Lionshead is a short drive as well. The kids had a blast at the pool and there were about 5 fun and inexpensive crafts that we purchased at the front desk. We will be back!
번역
숙소 답변: Hi, thank you for your review of Marriott's StreamSide! We are very happy to hear our staff was able to make your 10 year old Birthday special. We are glad the accommodations and location met your needs. We cannot wait to welcome you back for another great stay!