더 뱅크 하우스 호텔(The Bank House Hotel)

The staff were really helpful and allowed me to check in earlier as I was away in the day during regular check in hours. The room was nice with a good, hot shower but there was some mound in the shower. Nothing too bad, could be removed with a hard scrub.

Excellent location and a beautiful historic building, just a little black mould in the shower in the bathroom that was a little off putting but otherwise fantastic.

The hotel was cold and unfriendly. We are both elderly and had a room in the top of the hotel up very steep stairs when we were clearly the only guests in the hotel. The fact that there was no evening meal was not indicated when we booked on line. We finished up having sandwiches from Tescos. The room was very cold and not warm and welcoming.

Easy check in Bathroom tired 4 poster lovely but creaky Room clean and tidy Staff helpful

Stayed for business. Arrived just after 3pm and the room was freezing. I asked for the heating to be turned on but was told it doesnt come on till after 5. Thought breakfast was included but in fact they no longer do hot breakfast. I was offered a continental for an extra £13 which I declined. In the room is the old menu which included hot breakfast for £12.50! No evening meals as they no longer have a chef so I went out to eat. The bed was uncomfortable, wallpaper peeling off the wall in the hallway. Stair carpet threadbare. No hairdryer. Generally poor care to customer service. Very disappointed it could be a nice hotel but I will not be staying again.

The lady on reception was very warm, welcoming and extremely friendly. The onsite parking was easily accessible and perfect with plenty of spaces. Room came with a nice amount of tea and coffee supplies and towels. Backing up other reviews, the hotel is old and very outdated. Our room had cobwebs in it and half of one of the windows was missing for some reason. There was also an annoying buzzing sound from outside of the window from either a generator or fan or something which kept me up during the middle of the night for a few hours. We paid £50 so you get what you pay for. Nothing extravagant but serves its purpose.

Lovely old building. Floors are unsteady but what do you expect for a house that’s over 250 years old!! Beds very comfy and rooms lovely temperature. Staff very helpful and kind

A lovely visit for a family event, staff were friendly and very helpful. Breakfast was very good. Enjoyed our stay

A comfortable clean room. Creaky floorboards due to the age of the house bit this made it feel very authentic.Friendly owner. There was no breakfast on Mondays but that was no problem as we were going to see our son in Oakamore