산달스 호텔 게스트하우스 더반

A year or two ago this guesthouse might have looked pristine as presented online, in reality, requires urgent maintenance to both the outdoor and indoor facilities. The backup generator required on one of the hottest days this summer was not in working condition when the area transformer blew up. There was no supply of candles except for one well used tealight candle. On arrival from dinner in the town, guests were expected to climb the steep stairs to their rooms in pitch darkness, a massive safety issue. The Ocean room door handle was reported on entry as “not secure and falling to the ground” during our 16 day stay, this continued until the end of our stay. The bathroom shutter was broken and had to be temporarily positioned daily to provide privacy in the bathroom. The outdoor pool facility on three occasions including New Years Day was not accessible to paying residents, but frequented by a number of non-staying residents who were loud, inconsiderate and created chaos in the resident parking area due to the increased volume of visitor cars who literally took over an area assigned for guests. This venue at all times was a smoking venue not as advertised “non-smoking throughout”?? Stars awarded for the exceptional hardworking staff including Khaya for looking after our health providing outstanding healthy breakfasts and awesome coffees, the cleanliness of the rooms and the pride and passion the staff at Sandals Guesthouse display to their customers. Their passion shines through. Management (Hazel and Ashley) did their best under trying conditions.

i can strongly recommend this guest house. Beautifull place and very friendly helpful staff. Close to the see and good restaurants