슈어스테이 플러스 바이 베스트 웨스턴 트웬티나인 팜스 조슈아 트리(SureStay Plus by Best Western Twentynine Palms Joshua Tree)

Was going to rate a “1” but breakfast attendant was friendly. Room not clean. We planned to stay because of the hot tub. Filthy and cold. Apparently it has been broken for years. Shocked Best Western would put their name on this place. We will likely not be staying at Best Western properties in the future. Not shown: filthy pool and cold tub.

Break fast was ok. The room was clean and the bed comfortable. The rooms were not very well insulated so relatively noisy, from neighbours above and each side. Wifi worked reasonably well.

千萬千萬不要住這家酒店！如果能評負分，我一定給負分！酒店內有bed bugs！超級可怕，住了一晚，第二天全身都是包，奇癢無比！如果當時不是因為太晚，我不認識這個小蟲子是什麼玩意兒！我連夜換酒店走人！回來後所有的東西都扔了，瘋狂洗澡，好害怕帶回家😭

Great stay with extremely nice and helpful staff. Right near the park entrance

This hotel is conveniently located for a visit to Joshua Tree National Park. This check in was fine and the receptionist was courteous and informative. Breakfast is included and is quite adequate with scrambled eggs, sausage, waffles, etc- the usual items. Although the rooms are comfortable, they are not clean. The floors and walls were dirty and there is dirt is corners. The rooms have not been updated for a while.

Decent hotel for the price. Could use some updating. Up the street from the twenty nine palms entrance to Joshua Tree NP. Sever a simple hot breakfast in the mornings allowing you to get something before heading into the park.

The location is great: We like staying in 29 Palms when we visit Joshua Tree. The property is close to a good grocery store and the employees I interacted with were pleasant. My kids liked the breakfast provided. In the room, the beds were clean, which is all that struck me at first. But here's where things get a lot worse: the floors were filthy. Like, walk around the room twice and the bottoms of your feet turned dark gray. Like, I had to wash the kids' feet before they could get into bed and lay socks at their bedside if they needed to get up. The gathered debris along the wall of the bathroom and behind the beds was shocking (including some large and very visible beads along with the dust bunnies), as was the fact that there was literally a wad of chewing gum on the bathroom floor (that I stepped on before realizing it wasn't permanent - EW!). Also, the water heater is set dangerously high. This is actually a hazard, especially for children. I scalded myself twice and I wasn't being careless. It seems like the property could be better run and worth staying at, but we won't chance it next time.

There was blood on the pillowcase. We didn’t notice it until the next morning when it was too late.

We stayed 2 nights in this hotel. Room was okay no issues there. Being on a 2 week trip, we decided to do a load of laundry on the 2nd night of our stay. The dryer we used stained 1/3 of our load with some kind of grease and made small tears as well. Waiting to hear back from somebody and management on being reimbursed for my damage clothing. Hopefully they are doing some renovations on the laundry room and the washer/dryers inside, as they do not function correctly.