털사 오베이션 대학 근처 호텔

Was sitting at the desk and went to get something out of my backpack when the office chair fell apart sending me to the ground hard hurting my arm. Front desk came up took pictures of chair and then went and got another chair. The man from the front desk said he would file a report and follow up with me the next morning. They never did. Since they didn’t seem to concerned I emailed Hilton. They didn’t respond either. The other part was f the stay that warranted the low rating is because I booked the hotel because I was arriving later and just wanted to grab a drink and get something to eat at the bar. It was not until after checking in that the let me know they would not be open for dinner and that the bar was closed because they did not have enough supplies. Needless to say I won’t be back.

Long story short, 1st room so disgusting to the point the GM moved us to another room apologizing. 2nd room same issues and more. Photos do not do it justice and there was way more photos then allowed to be uploaded. Tried working with GM and care because front desk just gave excuses. Things did not get better and filed complaint with care. They stated GM (who was suppose to call me) replied to them stating she offered to change us hotels and resolved our issues. She did neither of these because I would have glady stayed anywhere but there if she had. AC units and vents both rooms caked in filth. Dirt smeared on couch. Foot prints on wall and headboard. Dirt all over walls. What seemed to be tooth paste around sink and on mirror. Smoke detector half hanging off wall. Thick rope from stained comforter coming off that could have wrapped around my daughter's neck at night. There was so much more too. 2nd room AC was not working at first till maintains fixed it. Smoke detector had bag on it. AC unit squealed everytime it cut on and off entire stay. Someone's socks and dirty throw away plates in room. One night no hot water. What smelled and looked like vomit someone tried to wipe off under couch cushions. 6 floors but only 3rd floor ice machine and vending worked. All amenities pretty much but wifi where closed. Breakfast not included with room and according to front desk not served on Thursdays either. Couldn't get money back to go elsewhere due to booking 3rd party and from out of state no where else to go or I would have glady. The only good thing about the hotel is the pleasant attitude of a few of the staff. Care offered points toward another stay but I declined. I will not do business with them again.

프론트 데스크의 Nina가 나를 도왔고 그녀는 굉장했습니다! 내가 잘못 배치하고 회의에 필요한 여러 문서를 인쇄하는 데 도움이 필요했습니다. 내가 도움을 요청하기 위해 프론트 데스크에 갔을 때 Nina는 미소를 지으며 거기에 있었고 어떻게 도움을 줄 수 있는지 물었습니다. 그녀는 재빨리 그녀가 일하고 있던 일을 중단하고 즉시 나를 도우겠다고 주장했습니다. 니나는 내가 필요로 하는 문서를 인쇄하고 신속하게 배달했다. 이렇게 꼬집어 당해서 바로 도움이 필요한 것은 이번이 유일한 시간이었고 니나가 나를 도우러 와서 너무 기뻤습니다. 그녀는 위대하다!

We enjoyed our second stay at River Spirit! We stayed on a weekday so the hotel was not very busy and they let us pick which floor we wanted to be on. We got a top floor room with a great view! We ate dinner at the restaurant inside the ******, Fireside Grill. It was pretty tasty and affordable. Our server was also great! There seems to be some sort of live entertainment every evening and we enjoyed the musician playing in one of the Margaritaville areas. Just an FYI that smoking is allowed in certain areas of the ****** and it can get a little overwhelming in certain areas depending on who is sitting next to you. We already have our next stay planned!

고속도로에 대한 위치, 훌륭한 직원 및 보수 공사에도 불구하고 직원들이 멋지게 보이는 위치에 대해 이 Aloft를 사랑하십시오. 애완 동물을 허용하고 우리를 1 층에 배치하면 엘리베이터를 타고 밖으로 나가기가 쉽습니다.

나는 이것이 호텔 산업에 힘든시기라는 것을 깨달았지만이 재산이 사업에 머물고 싶다면 적어도 그들이 돌보는 것처럼 행동해야합니다. 그들의 직원 Carmen와 Jarmin은 최고로 맹렬했습니다. 만일 그들이 손님을 참을 수 없다면, 당신은 그들을 다룰 필요가없는 일을 얻으러 가십시오. 아침 식사 시간은 잘못 전달되었습니다. 벽에 930am이 표시되면 당신은 그들을 바꾸 었다는 것을 충분히 분명해야합니다. 9.20am에서 아침 식사를 요청했을 때 우리는 끔찍하게 대우 받았습니다. 우리는 많은 학대를 한 후 마침내 포장 된 머핀과 그라놀라 바를 얻었습니다. 수영장! 오, 세상에. 그들은 토요일 밤에 가족으로 가득한 집과 함께 푸른 색으로 수영장을 닫았습니다. 다시 열릴 때 우리는 깊은 청소를 위해 일주일에 한 번씩 일주일에 한 번 닫히고 있다고 들었습니다. 다시! 이것에 대한 의사 소통이 없습니다. 수영장은 꽤 나쁘고 솔직히 전날 밤을 사용하기가 나빴습니다. 그러나 당신이 아이들을 가질 때 당신은 군인을 통과합니다. 여전히 거칠고 깨끗하지 않습니다. Eewwww. 밝은 빛이 우리를 체크인 한 빅터입니다. 그는 기쁨이었습니다. 매우 도움이되고 친절합니다. 그는 훌륭한 대표입니다. 그러나 여기에있는 것에 대한 그의 마음을 축복하십시오. 우리는 빨리 떨어질 높은 희망을 가졌습니다. 미안 빅터! 더 나아질 자격이 있습니다. 총괄 관리자 Andrea Velasquez는 완전히 부재했습니다. Carmin과 Jarminn은 단지 통행자였습니다. 항상 누군가가 참석하지 않은 것을 비난합니다. 다시는. 이 속성이 아닙니다. Springhill에 관해서. 우리는 지난 주말 노스 스프링필드에서 놀라운 곳에 머물 렀습니다. 브랜드는 일을 할 수 있습니다. Tulsa 위치가 아닙니다. 경고 엠프터!

이 호텔은 매우 깨끗하고 좋습니다. 모든 것이 완벽하게 배치되고 청소되었습니다. 유일한 단점은 고장난 엘리베이터였습니다. 예약 당시에 알게 되어 아직 괜찮은지 물었습니다. 나는 이것이 호텔 직원의 매우 친절하고 돌보는 것으로 나타났습니다.

체크인하는 데 1 시간이 걸렸고 방은 완전히 깨끗하지 않았습니다.

나는 3 일째 오후에 내 방에서 잠겨 있었다. 회의 중. # 850 호실 호텔은 예약이 2 박이라고 말했고, 떠나거나 다른 $ 150.00을 지불하도록 요청했습니다. 이미 방을 지불했기 때문에 나는 아니오라고 말했다. 그런 다음 보안이 나를 방에서 제거하고 호텔을 떠났다.

We arrived on a Thursday and left on Monday morning. Came to Tulsa to see Alice In Chains at the Brady Theater. This wasn’t the closest place to the venue, but after much research we decided to stay here for safety, accessibility to parks, restaurants, and 2 of our favorite grocery stores. Also based on the reviews of this hotel. I needed an ADA room with wheelchair access since I had my knee replaced just 4 weeks prior to this trip. This room was awesome! We could’ve had a wheelchair party with 100 wheelchairs! We got the one bedroom suite with king size bed. They probably fixed us up with the best room in the hotel for someone like me, who traveled earlier than Doctor wanted, and had to stay in bed most of the time lol. The room was huge, quiet, super clean and comfortable, and had a nice view of the skies when the thunder and lightning storms rolled in. Their landscaping is awesome. Every single one of the employees that we encountered, had a smile and were exceptionally friendly. They take pride in this hotel and it shows. I’ve got OCD and would never walk around without slippers in a hotel room, but felt comfortable doing in here when I couldn’t reach them due to mobility issues. We didn’t get to use the pool because storms but it was clean. The free breakfast was pretty good. It would’ve been better with fresh melons and berries but since the plandemic, those have been hard to come by on hotel breakfast menus. The seating area for breakfast was very nice, having indoor and outdoor options. Too bad I had to stay in the room most of the time, hooked up to my electric water cooler for knee inflammation, we would’ve taken advantage of that pool and sat outdoors when the weather was nice. Love love love this hotel. Give me an excuse to go back to Tulsa and we’ll be there!