La Quinta Inn & Suites by Wyndham Tucson - Reid Park 리뷰
6.8/10
리뷰 47개
호텔 평점의 신뢰성을 보장하기 위해 단순히 평점의 평균값을 계산하는 게 아니라, 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 과학적인 계산 방식을 통해 최종 평점을 산출합니다.
실제 투숙객 이용후기
위치6.7
시설6.6
서비스7.2
청결도6.6
결과 내 검색:
정렬 기준:
모든 리뷰(47)
높은 평점 리뷰(19)
사진/동영상 리뷰(2)
평점 낮은 리뷰(28)
Pima County Commercial cleaning
투숙일: 2023년 9월
출장객
리뷰 1개
4.5/10
작성일: 2023년 10월 9일
호텔은 좋았지만 좋은 청소가 필요합니다. 블라인드와 베이스보드에는 이름까지 적을 수 있을 정도로 먼지가 두껍게 덮여 있었습니다.
우리는 냉장고 뒤에 칩 한 봉지를 떨어뜨렸고, 우리 것이 아닌 다른 칩 3봉지와 이전 손님이 준 음식을 발견했습니다.
우리는 침대 옆 탁자에 놓여 있던 중고 콘돔 상자도 발견했습니다.
우리는 풀사이드 룸을 예약하고 비용을 지불했습니다. 내가 도착했을 때 수영장 옆에 방이 주어지지 않았습니다. 그러나 오히려 방이 수영장으로 이어질 수 있다는 말을 들었습니다. 또한 제3자 페이지에는 체크아웃이 정오까지라고 되어 있었지만 호텔에서는 체크아웃이 11시라고 되어 있었습니다.
아침식사는 좋았지만 직원들은 친절했습니다. 너무 특별한 것은 없습니다. 또한 50달러를 더 지불했습니다. 호텔 체크인 전 언급되지 않은 객실 손상에 대해서는 호텔에 보증금을 지불하세요. 반품까지 영업일 기준 3~5일이 소요됩니다.
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익명 사용자
투숙일: 2022년 10월
가족 단위
리뷰 1개
8.5/10
아주 좋음
작성일: 2022년 12월 6일
3시 체크인 시간에 도착했는데 방이 준비되어 있지 않아 체크인할 때까지 345까지 기다려야 했습니다. 그리고 프론트 데스크의 서비스가 빈약해서 누군가 대답할 수 있는지 전화해야 했습니다. 그리고 프런트로 오세요. 😋
Pros: Check in was easy. Lobby was clean and bright. Cookies at night was a nice touch. Breakfast was as expected from a hotel except there was a refrigerator labeled "yogurt" but it was empty. The swimming pool area looked beautiful. Cons: Hallway carpets were nasty. Paint was chipped throughout. See the below pictures. These are not things the cleaning staff does not see. The drawer...it would not stay closed. No excuse. Easy, inexpensive fixes.
번역
숙소 답변: Hi RichardDonna, Thanks so much for the feedback - we appreciate it so much. Apologies we did not meet the mark during your stay with us. We hope you give us a chance to improve your experience in the future
Rick M
투숙일: 2025년 3월
기타
2.0/10
작성일: 2025년 4월 14일
This facility had a lot of issues that were not at all satisfactory nor healthy. The room was not clean, cigarette burns in the carpet along with smoke smell, only 2 very small pillows on a King bed that your head barely fit on. The morning breakfast area had nobody there to monitor or clean the tables or counters for guests to sit at, food area was a mess as well. The Pool and Hot Tub were disgustingly dirty with green slime in the Hot Tub. I truly wish I was able to upload pictures of all these areas to support my comments.
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flakefreezone
투숙일: 2025년 3월
1인 여행자
2.0/10
작성일: 2025년 4월 10일
The WORST experience ever! Despite the good location, decent breakfast, and comfortable room, the service was HORRIBLE. Towels were not supplied, breakfast ran out of food well before the time margins, staff was rude, and key card had to be reactivated virtually every day (which other guests experienced as well), with no explanation. Even worse, the manager never once bothered to my many requests to speak to him. By sheer chance, he happened to be at the desk when I checked out, and apologized for all of the above, and requested that I give him the exact dates of the issues, which I did. He then offered to refund me one night's stay -- WHICH HE NEVER DID. Nor has responded to any of my call/emails since then. Stay at your own risk.
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리뷰어
투숙일: 2025년 2월
가족 단위
2.0/10
작성일: 2025년 3월 23일
Arguably the dirtiest most rundown hotel I’ve ever visited. Rooms look nothing like the pictures. Rooms are dirty and smell. Stains on everything. Desperately needs a full renovation top to bottom. Staff was nice and courteous but the building and rooms are disgusting.
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리뷰어
투숙일: 2025년 2월
기타
2.0/10
작성일: 2025년 3월 14일
A very tired place. The only positive thing to say is that it has a good location. One of the suits had a dining table and no chairs. Paint is falling off, carpets in the hallway are dirty as well as the furniture. Staid for 3 nights, and the key to the room needed to be reset every day. No apologies. The list is endless. Do not know if this place can be fixed. To level it and build new would probably be the best. Do not go here.
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리뷰어
투숙일: 2025년 1월
가족 단위
4.0/10
작성일: 2025년 2월 20일
Service has declined here. I have stayed several times and had a good experience but not this time. There was only one chair in the room and it was a dining room chair, there was no alarm clock and we had to call maintenance for the air conditioner.
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리뷰어
투숙일: 2025년 1월
출장객
6.0/10
작성일: 2025년 2월 8일
Friendly staff, but hotel needs alot of work. Did sleep very comfortably and soundly. Persnixkety elevator had us spending alot of time in the stairwell which could use a coat of paint and carpet that doesn't appear to be 20 years old or more. The entire look of hotel needs updating. Got only one key and one cup and one towel even though I reserved for 2 peoole. And the darn keys not working had us up and down (3rd floor) a lot. Let's just say we got ourv exercise without hitting the gym. Oh yeah... and and for late checkout that v was aporoved only to have housekeeping knock on my door 10 minutes later. I would stay here again for the gem show, but otherwise, probably not.
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리뷰어
투숙일: 2024년 12월
가족 단위
8.0/10
아주 좋음
작성일: 2025년 1월 28일
Convenient location. Clean and spacious room. Comfortable bed. Hotel was full with lots of children. Some noise from people and children in hallways. Breakfast was chaos. Parking lot close to capacity. Still recommend and will select again - hopefully not so crazy busy!
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Alan K
투숙일: 2024년 11월
기타
8.0/10
아주 좋음
작성일: 2024년 12월 13일
I used this hotel as it was recommended by Banner Hospital for out of town visitors. For the price I thought this was a good value. I would visit again. Since Trip Advisor requires 200 characters or more I will add that there were two empty beer cans left on the windowsill.
번역
숙소 답변: Hi Alan, Thanks so much for taking the time to share with us that you had a great stay. We really appreciate it! Apologies for some of the issues that arose this time - we appreciate you flagging it. We hope to see you again next time