호텔 로렌텀

The hotel was immaculate, every where smelt so fresh and clean, the cleaners worked well cleaning the rooms, fresh towels changed every day. Rooms were cleaned to a high standard. The staff were very friendly, always said good morning or afternoon. Breakfast was nice , plentiful. Lovely side sea view, sun set was amazing. The only negative point was not enough sunbeds by the pool, people would get up early hours to reserve a bed. We spent 11 days at the hotel and not once we couldn't sit by the pool which was annoying. We had to go to the beach which was over crowded, we struggled to get a spot. So we walked about 20 minutes each day and found a beach that was less crowded with a nice beach side restaurant . Also bought beach mats because sunbeds were 20 euros for two beds plus 5 euros for a brolly. Overall a great holiday, Tucepi is a lovely resort with lots of nice restaurants.

So, me and my fiancé ordered a two week vacation here. The facilities were great, location was great, but there's always a 'but'. One of the receptionists, and the hotel manager, was more then enough to give this hotel a negative review. The one receptionist was rude to us on several occations, the hotel manager was a lying, money grabbing piece of human whom you wouldn't want to meet or experience during your summer holiday. At checkout, he tried to hustle me with making threats of calling the local police when I refused to pay 500 Kunas (~70 Euros) for an allegedly stain of wine on one of the carpets of our room. I had prepared my own list of unfulfilled services during our stay (including the one female receptionist, whom I will not go into further details about, just trust me on this one), but then he hid from me beyond the reception, and when I responded to him like; "Yeah, let's get the police to come here! Should I perhaps make the call to them for you?", my better and smarter half managed to stealthy provide her payment card to their terminal, ending the whole dispute. My end point is that this hotel "manager" is an absolute AH, caring only of himself, not the tourists who are coming to stay there, paying 4.000 Euros beforehand. Stay away. Find one of the smaller, cozier hotels in Tucepi, they seemed much better :)