프레지덴셜 스위트 바이 라이프스타일 - 올 인클루시브(Presidential Suites by Lifestyle Puerto Plata - All Inclusive)

The hotel is Average, nothing special to communicate, Food was ok, if you walk to Casa Blanca buffet.

Cuando llegamos al hotel no había una confirmación hecha por Expedía y tuvimos que esperar que llamaran a la administración. Lo que con llevó que nos dieran las habitaciones en edificios separados y bastante lejos, lo que nos produjo bastante incomodidad y problemas. Tuvimos bastante disgusto debido a esto.

I wish that I never book this place , we pick two room Presidencial suits , front desk staff rude and bad services, I request extra clean towels the answers was how many people you have in your room? We don’t have any clean towels, them 2 hrs after they sent house. Keeper saying that she can dry the dirty ones that used to clean the floor . All bathrooms was clogged contact maintenance no one has answered.

Para mí fue una experiencia muy mala porque era mi luna de miel y fue muy desagradable ver como mi esposo quiso que pasáramos una noche inolvidable y agradable pero lamentablemente no fue así porque todo fue muy diferente a como lo habíamos visto la reservación y lo peor de todo fue cuando llegamos a la habitación que pensé que era lo que habíamos reservado pero no fue así la habitación era una SUIT PRESIDENCIAL y cuando llegamos a la habitación era una suite presidente familiar porque era compartida porque a nosotros no tocó el lado de la sala donde estaba la CAMA plegable y en vez de sentirnos cómodos era todo lo contrario muy incómodo y no fue una experiencia muy grata por ser nuestra luna de miel. EL BAÑO. no le servía la ducha y los accesorios que tiene la ducha están roto algo muy peligroso porque pensar que le puede pasar algo a uno de nosotros es muy incómodo EL SNEC. muy pocas opciones para uno tener que ir tab lejos y esperar un bus 30y 40 minutos para que no valga la pena creo que no es lo correcto - ——— For me it was a very bad experience because it was my honeymoon and it was very unpleasant to see how my husband wanted us to spend an unforgettable and pleasant night but unfortunately it was not like that because everything was very different from how we had seen the reservation and the worst thing about It was all when we got to the room that I thought was what we had booked but it was not the case the room was a PRESIDENTIAL SUITE and when we got to the r

I stayed at PS in April and the experience was good but now I won’t recommend this place the service and everything else has gone down I had a terrible time staying at PS

We had bugs in the rooms roach and termites rooms smells bad tiles on floors all broken , floors dirty and my feet would turn black they change me to another room a little better but tv would work still had termites , light on the pool as give chock to people passing in front lights the grounds had garbage a lot plastic cups inside pools stuff no so friendly I has an disappointed , food really limited choices over all really bad experience I would never go back to that resort

I loved the Dominican people very happy, helpful and kind.

This hotel is beautiful but old. When we first arrived it was so exciting but soon turned into a nightmare. The room smelled like mold and they were able to move us. However, two days later our new room completely flooded (this happened to several other people as well). Our clothes were all soaked and they just came and mopped the room out for an hour. The water wasn’t even coming from the doors but rather the floor. The food was mediocre and it was almost impossible to make reservations. They acted as if everything was booked yet you go to dinner and no one was there. It seems as they push people to eat the buffet which was not great and almost the same daily. Several days we ventured into puerto plata for great food, even though we were staying at an all inclusive. Some staff were friendly but it wasn’t worth the trip. If you plan to stay I wouldn’t recommend more than two days.

There was little to no accommodations in regard to dinner, two of my family members rooms woke up to a flooded bedroom, the stoves didn’t work in any of our rooms, we found a cockroach on my uncles clothes in the bedroom, in order to go to eat anywhere you have to wait for the shuttle which takes about 25 min & if it’s packed you have to wait for the next one. The staff & service were a 0/10, very rude. And the overall I will never go back to this place or recommend it.